Adjuster Jobs

About The Position

Requirements

• Three years of related experience, or an equivalent combination of education and experience.
• Appropriate state adjuster license.
• Must obtain the IIA-AIC designation within 12 to 18 months in the role.
• Empathetic claims-handling demeanor.
• Strong communication, analytical, organizational, and interpersonal skills.
• PC literacy, including Microsoft Office products.
• Analytical and interpretive skills.
• Negotiating skills.
• Ability to create and complete comprehensive, accurate, and constructive written reports.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Nice To Haves

• Bachelor's degree from an accredited college or university.
• Prior experience handling property and casualty claims.

Responsibilities

• Evaluate insurance policies, claims forms, endorsements, carrier instructions, and other records to determine coverage.
• Investigate claims by gathering official reports, consulting police and hospital records, and reviewing physical damage or written damage estimates, using methods appropriate to the type of insurance.
• Interview, call, and correspond with claimants and witnesses.
• Estimate repair or replacement costs, or compensation.
• Prepare findings reports and negotiate claim settlements in accordance with carrier instructions.
• Obtain necessary information, issue settlement checks, file regulatory documents, and handle salvage and subrogation as applicable.
• Recommend referral to the legal department when a settlement cannot be negotiated.
• Attend litigation hearings and participate in depositions as necessary.
• Revise case reserves in assigned claim files to cover probable costs.
• Maintain an expected caseload efficiently.
• Use technology and automation tools to handle claims efficiently.
• Refer claims exceeding $15,000 in gross loss to leadership for authority approval.
• Perform other duties as assigned.

Benefits

• Work-life balance