Senior Workers Compensation Claims Adjuster - CO, UT

Gallagher•Denver, CO

7d•Remote

About The Position

At Gallagher Bassett, the Senior Workers Compensation Claims Adjuster helps clients and claimants navigate complex claims, support recovery, and achieve effective outcomes. The position handles workers compensation claims in Colorado and Utah and is eligible for fully remote work. Candidates must have an active adjuster license in at least one state being handled or a reciprocal license, and must be appropriately licensed and/or certified in all states where claims are handled. The adjuster investigates, evaluates, and resolves complex workers compensation claims, using claims-management experience and analytical judgment to assess exposure, plan the appropriate course of action, and resolve claims. The role involves working closely with clients and other parties in the claim process, providing empathetic customer service to claimants, and handling and documenting claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, ethical standards, and accepted industry practices.

Requirements

High school diploma.
Minimum of 5 years of related claims experience; the overview specifies a minimum of 3–5+ years adjusting a full indemnity desk plus litigation.
Workers compensation jurisdictional experience in Colorado and Utah.
Active adjuster license in one or more states being handled or reciprocal; appropriately licensed and/or certified in every state where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, determine an appropriate course of action, and resolve claims using claims-management experience and sound decision-making.
Investigate, evaluate, and resolve complex workers compensation claims.
Communicate and work extensively with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Partner with clients to deliver solutions and improve the claims management process.
Handle claims in accordance with client and corporate policies, procedures, statutory and regulatory requirements, ethical requirements, and accepted industry practices.
Document and communicate claim activity accurately, timely, and efficiently.
Think critically, solve problems, plan, and prioritize work to serve clients and claimants effectively.