Senior Workers Compensation Claims Adjuster - AZ
About The Position
Gallagher Bassett is hiring an experienced claims adjuster to investigate, evaluate, and resolve complex Arizona workers compensation claims. The role applies claims management expertise to analyze exposure, determine appropriate courses of action, and resolve claims while providing empathetic customer service to claimants and partnering with clients. The adjuster communicates with parties involved in the claims process, handles claims in accordance with client and corporate policies and applicable statutory, regulatory, and ethical requirements, and documents and communicates claim activity promptly and efficiently. This position is eligible for fully remote work.
Requirements
- High school diploma.
- Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
- Arizona workers compensation jurisdictional experience.
- Active Arizona adjuster certification and appropriate licenses and/or certifications in all states where claims are handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Investigate, evaluate, and resolve complex workers compensation claims using analytical skills and informed decision-making.
- Analyze claims exposure, plan appropriate courses of action, and resolve claims.
- Communicate with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Partner with clients to deliver solutions and improve claims management.
- Think critically, solve problems, and plan and prioritize work to serve clients and claimants effectively.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and statutory, regulatory, and ethical requirements.
- Document and communicate claims activity promptly and efficiently.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- A collaborative, people-first culture with accessible leadership.
- The opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
