Senior Workers Compensation Claims Adjuster - TX

Gallagher•Carrollton, TX

7d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to investigate, evaluate, and resolve complex Texas workers compensation claims. The role applies claims management experience to analyze exposure, determine an appropriate course of action, and resolve claims while communicating with claimants, clients, and other parties involved in the claims process. The adjuster provides empathetic customer service, works in partnership with clients to improve claims management, and handles claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethics requirements. Claim activity must be documented and communicated in a timely and efficient manner. The position is eligible for fully remote work.

Requirements

High school diploma.
Minimum of 5 years of related claims experience; the overview specifies at least 3–5+ years adjusting a full indemnity desk plus litigation.
Texas workers compensation jurisdictional experience.
Active Texas adjuster license and appropriate licensure or certification in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Investigate, evaluate, and resolve complex workers compensation claims.
Analyze claims exposure, make informed decisions, plan the appropriate course of action, and resolve claims.
Interact with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, standard methodologies, and statutory, regulatory, and ethics requirements.
Document and communicate claim activity in a timely and efficient manner.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize work to serve clients and claimants.