Claims Auto Adjuster

AAA • Riverside, CA

3d • $25 - $28

About The Position

This entry-level position supports the Auto Claims Operation by handling material damage, property damage, and/or liability claims written by the Interinsurance Exchange in accordance with the policy and applicable regulatory and statutory requirements. The role focuses on liability investigation, coverage evaluation, and resolution and negotiation of lower-complexity claims, following company technical and customer-service best practices. Under moderate supervision and within established limits and authority, the adjuster resolves claims using well-defined procedures.

Requirements

• No prior claims experience is required.
• Knowledge of Microsoft Office and general computer software.
• Organization and planning skills.
• Oral and written communication skills.
• Interpersonal skills.
• Property and Casualty Insurance License valid in the selling state, issued by the state.
• May be required to obtain an adjuster license, as applicable under state law, within 60 days.

Nice To Haves

• Bachelor’s degree or equivalent combination of education and experience preferred.

Responsibilities

• Communicate with insureds, claimants, and other individuals; explain benefits, coverage, fault, and the claims process verbally or in writing in compliance with applicable requirements.
• Investigate liability and damages, distinguish allegations from facts, and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate claims within settlement authority to resolve first- and third-party claims in multiple markets.
• Review estimates and analyze material damage and liability claims using claims technology and tools.
• Coordinate with internal and external departments as needed.
• Respond promptly to customer needs and inquiries.
• Work overtime and holiday hours when required.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Eligibility to participate in an incentive program based on team and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed