Account Manager Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years in a senior-level consultative or relationship management role
• Exceptional relationship management and decision-making skills
• Strong interpersonal skills including listening, mentoring, and motivating
• Proven problem-solving and conflict resolution capabilities
• Ability to inspire confidence and deliver financial results
• Team leadership and development capabilities
• Strong internal operational knowledge and execution
• Eligibility to work in the US

Nice To Haves

• Experience in the healthcare or insurance industry
• Health insurance product knowledge
• Proven ability to manage client relationships and resolve complex issues
• State of MN Life and Health Insurance License, or obtain quickly after being hired
• Cross-functional collaboration experience

Responsibilities

• Serve as the primary point of contact for a defined book of business, managing escalated service issues and ensuring client satisfaction.
• Partner with SRMs and AEs to support renewals and new business processes, including financial analysis and reporting.
• Educate and consult clients on Medica’s programs, products, and administrative processes.
• Build and maintain strong relationships with brokers, clients, and internal teams.
• Lead and prioritize the work of internal teams to ensure timely and effective service delivery.
• Ensure compliance with contracts and regulatory requirements while aligning solutions with client needs.

Benefits

• competitive medical, dental, vision
• PTO
• Holidays
• paid volunteer time off
• 401K contributions
• caregiver services