About The Position

The Key Account Manager (AM) is responsible for achieving and exceeding financial goals and quotas for assigned accounts and business segments. The AM translates product and business-segment strategies into account plans, identifies business opportunities, develops partnerships, contributes to decision-making, and implements VaxServe Account Management contracting strategies and guidelines. The position is the communications focal point between Account Management and assigned internal and external customers, and develops strategic territory plans for health systems in the assigned region. The AM partners with Sanofi colleagues to execute those plans and support company goals. The AM develops customer relationships throughout targeted health systems, differentiates VaxServe products and services, coordinates contract pull-through activities, supports specified contracts, and works with field sales to promote managed-care knowledge. The role partners with customers to identify unmet business needs, assess opportunities, develop business cases and sales forecasts, validate solutions with internal resources, support customer implementation, and maintain clear communications. The AM also manages and reports assigned marketing and business travel and entertainment budgets, follows policies and procedures, and assists field sales with customer coverage and prioritization. The position is remote and covers a western region that may include Arizona, Colorado, Utah, Nevada, New Mexico, Nebraska, Oregon, Washington, Idaho, Montana, Wyoming, North Dakota, and South Dakota.

Requirements

  • Bachelor's degree required.
  • 3–5 years of sales experience required.
  • Ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects.
  • Strong business acumen and strategic thinking skills.
  • Self-directed and organized, with excellent execution and planning skills.
  • Ability to adapt and change in a shifting environment.
  • Excellent written and oral communication skills.
  • Valid driver's license, eligibility for insurance coverage, and ability to safely operate a vehicle.
  • In-depth knowledge of business planning, negotiation, relationship building across organizational levels, time management, and presentation skills.
  • Computer skills, including MS Excel, MS PowerPoint, and data analytics.
  • Competencies in consensus selling, business communication, project management, sense of urgency, and networking.

Nice To Haves

  • Advanced degree (MA, MS, or MBA) preferred.
  • Vaccines sales experience highly preferred.
  • Broad understanding of health-system business, decision-making processes, and market trends, with a proven track record of accessing key decision makers.
  • Proven ability to translate health-system market knowledge into strategic plans with internal stakeholders.

Responsibilities

  • Achieve and exceed financial goals and quotas for assigned accounts and business segments.
  • Translate product and business-segment strategies and tactics into account plans that drive financial results.
  • Identify business opportunities, develop business partnerships, contribute to decision-making, and implement contracting strategies and guidelines.
  • Serve as the communications focal point between Account Management and assigned internal and external customers.
  • Develop strategic territory business plans for health systems and communicate plans to senior management and those involved in execution.
  • Build relationships throughout targeted customer organizations, including senior leadership, pharmacy, quality, clinical, purchasing, sales, marketing, and business development personnel.
  • Differentiate VaxServe products and services and position VaxServe as the customer's preferred business partner.
  • Coordinate and facilitate pull-through activities to maximize contract gross margin across products.
  • Manage Non-SP contract fulfillment in targeted health systems and support identified PBG contracts.
  • Work with VaxServe field sales and Sanofi Pasteur colleagues to support training and development of a sales force knowledgeable in managed care.
  • Conduct field rides in strategic territories; communicate regularly with assigned regions and divisions; participate in and lead cross-functional teams; and attend and present at regional and divisional meetings when applicable.
  • Collaborate and communicate appropriately and legally with Sanofi Pasteur colleagues.
  • Partner with customers to identify unmet business needs and assess whether potential solutions align with corporate strategy.
  • Build business cases for opportunities, forecast potential sales, work with the Director of Account Management and other resources to develop and validate solutions, and assist with customer implementation.
  • Maintain clear customer communication throughout solution development and implementation.
  • Adapt and revise business plans and customer-level tactics as needed.
  • Manage and report assigned marketing and business travel and entertainment budgets, and follow policies and procedures.
  • Assist field sales with prioritizing and scheduling sales coverage of Account Management customers, including call frequency, content, and product mix.
  • Determine sales potential of assigned customers in collaboration with partners.
  • Determine customer program needs, coordinate multifunctional business-strategy and problem-solving discussions, develop best practices, and help determine appropriate field-sales customer coverage.

Benefits

  • Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
  • At least 14 weeks of gender-neutral parental leave.
  • Mentoring, international mobility programs, and opportunities for career growth across four continents.
  • Employee benefit programs; details are available through the company benefits information.
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