Account Manager

FASTENER DISTRIBUTION HOLDINGS LLC.•Hauppauge, NY

5d•$56,000 - $80,000

About The Position

The Account Manager drives revenue growth and achieves sales targets within an assigned geography or territory. The role owns the full sales process, including developing and managing customer relationships, identifying customer needs, preparing quotes, negotiating and closing deals, and fulfilling orders. The Account Manager partners with internal teams to handle administrative sales tasks, maintain accurate CRM records, and support seamless order management. The role also monitors account profitability, responds proactively to changing product costs, and updates forecasts in alignment with division strategies. In collaboration with Sales Development Representatives, Business Development Managers, and Sales Managers, the Account Manager delivers performance against key metrics while maintaining strong client relationships and providing tailored solutions. This role requires access to information subject to ITAR and/or EAR regulations. Applicants must provide documentation verifying U.S. person status; certain positions may require current U.S. citizenship due to contract requirements. FDH Aero is an Equal Opportunity Employer.

Requirements

Bachelor’s degree.
U.S. citizen, U.S. permanent resident (Green Card holder), or qualifying asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3).
Ability to provide documentation verifying U.S. person status under ITAR and/or EAR requirements.
Demonstrated deep product knowledge and ability to articulate complex value propositions to customers.
Ability to maintain strong pipeline and account hygiene while proactively identifying opportunities and growing a territory.
Strong value-selling, proposal-creation, and needs-identification skills to develop customer relationships and close deals.
Strong organizational and communication skills to manage multiple priorities and collaborate effectively with internal teams.
Ability to adapt to changing market conditions and achieve sales quotas through strategic account management.

Nice To Haves

Experience in account management, inside sales, or a related customer-facing sales role is preferred.

Responsibilities

Own the end-to-end sales process for assigned accounts in the assigned geography or territory, building customer relationships and identifying needs to drive revenue growth.
Qualify and understand account needs; recommend FDH solutions; prepare and share quotes; negotiate and close opportunities; troubleshoot; and fulfill orders.
Achieve the annual sales quota for assigned accounts.
Qualify leads routed from Sales Development Representatives and drive them toward closed deals.
Review quotation orders and coordinate with sales support and order entry or management teams to resolve order acceptance issues and provide required information.
Maintain accurate CRM records of sales activities, customer interactions, and pipeline status.
Assess customer information for changes that may affect sales revenue or budgets; update the rolling forecast monthly and report variances.
Monitor account profitability in line with division strategy and proactively manage changes in product costs.
Coordinate with the Sales Manager to track performance against KPIs and metrics for the territory, division, and segment.
Communicate negotiation outcomes and ensure contract copies are documented, approved, and distributed appropriately.
Work with Business Development Managers to obtain competitive pricing, cost, and other information needed to develop selling strategies and secure proposal approval.
Coordinate with internal support teams, including LTA management.