Volunteer Coordinator Jobs

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Regional HSP Volunteer Coord

UnitedHealth Group•Bangor, ME
•$26 - $39

About The Position

As a Regional Hospice Volunteer Coordinator, you will build and support local volunteer programs that connect patients and families with compassionate hospice services. You will recruit and engage volunteers, coordinate assignments based on patient needs, monitor program quality and regulatory compliance, and partner with community organizations to expand awareness and participation. The role also includes conducting in-person assessments for field activity sign-off or patient care visits and investigating complaints related to volunteer services.

Requirements

  • Bachelor's degree or at least 3 years of experience in a related field.
  • Familiarity with general computer use and functions, including the internet, email, and navigating or starting programs.
  • Ability to self-manage online HR services and training.

Nice To Haves

  • At least 1 year of direct or indirect supervisory or leadership experience.

Responsibilities

  • Identify volunteer services within the local community to meet the needs of the community, patients, and families.
  • Meet the Medicare 5% requirement for volunteer services.
  • Promote volunteer recruitment and educate local communities about hospice volunteer services.
  • Arrange volunteer assignments and provide volunteer support to patients and caregivers based on the volunteer plan of care.
  • Provide information about the hospice volunteer program to individuals and community groups.
  • Evaluate the volunteer program on an ongoing basis and participate in QAPI activity.
  • Investigate and resolve complaints related to volunteer services for the assigned care center, escalating issues as needed to the regional manager of volunteer services.
  • Conduct in-person assessments for field activity sign-off or patient care visits.
  • Comply with policies, procedures, and regulatory mandates.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.

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