Volunteer Coordinator Jobs

About The Position

Requirements

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Experience in volunteer management, or other related fields such as recruiting, ministry leadership, or community engagement.
• Valid driver's license with ability to travel locally.
• Proficient in using basic office applications (ex: Word/Docs, spreadsheet, email).
• Personal commitment to HRM's mission with spiritual discernment and a heart for ministry service.
• Ability to recruit, identify and thoughtfully assess volunteer strengths to place individuals in roles where they can thrive.
• Strong relationship-building skills with the ability to engage people from diverse backgrounds, personalities and leadership styles, collaborates effectively across departments, and demonstrates excellent written and verbal communication skills.
• Self motivated, highly organized and detail oriented, ability to manage multiple priorities in a fast-paced environment, and possesses strong analytical skills with ability to use operational data to make informed decisions.
• Demonstrates initiative, proactive problem-solving skills, contributes to a unified team culture, and maintains a high level of confidentiality, integrity, and sound judgment.

Nice To Haves

• Hands-on experience using volunteer management software, database or CRM platforms.

Responsibilities

• Build Strategic Partnerships: Cultivate and maintain relationships with local churches, schools, ministries, businesses, and civic organizations to build a dynamic volunteer pipeline.
• Community Representation: Represent HRM at outreach events, volunteer fairs, and community gatherings to promote service opportunities and strengthen community partnerships.
• Pipeline Management: Proactively recruit volunteers to support ministry and operational needs.
• Program Development: Design, implement, and continuously refine as needed, a standardized volunteer onboarding and orientation training program.
• Volunteer Placement: Interview and evaluate incoming volunteers, matching their unique gifts, interests, experience, qualifications, and availability with ministry and operational priorities.
• Volunteer Onboarding: Facilitate smooth transitions into assigned roles, serving as a primary point of contact and guidance.
• Needs Assessment: Collaborate with ministry and department leaders to assess staffing needs and identify current and future recruitment priorities.
• System Administration: Coordinate volunteer scheduling, information management, qualification assessments, and communication workflows using designated volunteer management system and other related applications.
• Records & Reporting: Maintain accurate volunteer records and reporting to support organizational planning and compliance.
• Policies & Procedures: Develop and document volunteer related policies and procedures, implement and maintain processes to ensure they are consistently followed.
• Culture & Recognition: Foster a supportive volunteer culture through regular communication, encouragement, recognition, hospitality, and opportunities for growth.
• Conflict Resolution & Guidance: Serve as a reliable resource for volunteers and leaders, addressing questions, resolving concerns, and gathering feedback to continuously improve the volunteer experience.