Volunteer Coordinator

Community Blood Center•Appleton, WI

About The Position

The Volunteer Coordinator implements the daily operations of a volunteer program that attracts, inspires, trains, and deploys volunteers. The role oversees volunteer recruitment, screening, interviewing, onboarding, training, and scheduling, and provides volunteers with day-to-day support and guidance. The coordinator serves as the primary contact for active volunteers, collaborates with internal team leads to address volunteer needs, and fosters an inclusive, welcoming culture that supports teamwork and long-term involvement. The position also plans recognition and appreciation activities, gathers feedback to improve the program, maintains volunteer records and hours, and reports on volunteer impact and retention.

Requirements

At least 2 years of experience in volunteer management, community organizing, human resources, or nonprofit administration.
Exceptional public speaking and interpersonal skills, with the ability to connect authentically with people from diverse backgrounds.
Proficiency with volunteer management software, CRMs, and Microsoft Office or Google Workspace.
Willingness to work occasional evenings or weekends to support community events or volunteer shifts.
Reliable transportation and a current valid driver's license are required.

Responsibilities

Source and attract a diverse pool of volunteers through local outreach, civic groups, and digital platforms.
Screen candidates, conduct interviews, and process volunteer applications and background checks.
Design and lead orientation and onboarding that align volunteers with the organization's core values.
Assist with volunteer training and provide immediate support and guidance on issues or questions.
Manage the central volunteer schedule for daily operations, special projects, and community events.
Collaborate with internal team leads to identify volunteer needs and proactively fill gaps.
Serve as the primary daily point of contact for active volunteers.
Motivate volunteers and foster an inclusive, welcoming culture that encourages teamwork and connection to the mission.
Plan and execute volunteer recognition programs, milestone celebrations, and appreciation events.
Gather volunteer feedback regularly to improve the program experience.
Maintain accurate volunteer profiles and track volunteer hours in the database.
Generate monthly reports on volunteer impact, retention metrics, and hours served for leadership.