Purpose Hub Volunteer Coordinator

Purpose Brands 414•Fayetteville, NC

3d•Onsite

About The Position

The Purpose Hub Volunteer Coordinator creates and leads a welcoming, mission-centered environment where volunteers can serve, build community, and contribute meaningfully to the mission of Purpose Brands 414. The Coordinator prepares for and leads volunteer service, builds relationships with volunteers and group leaders, and helps volunteers understand the impact of their contributions. The role combines volunteer leadership with hands-on donation processing, with approximately half of the work focused on processing donations and keeping work moving through Purpose Hub. The position supports Purpose Brands 414’s faith-based mission and culture. Responsibilities include participating in and leading prayer, offering Christ-centered encouragement when appropriate, and conducting oneself consistently with the organization’s faith, values, and expectations. Team members are also expected to welcome and support volunteers and participate in fundraising efforts. The role is based at Purpose Hub in Fayetteville, Arkansas, and is full-time at 40–45 hours per week. Saturday availability is required according to volunteer group schedules and may include most Saturdays for partial or full days. Occasional evening availability is also required. Compensation is $38,000–$45,000 annually.

Requirements

Strong interpersonal skills and ability to build positive relationships with people from varied backgrounds.
Enjoys working with people and creating a welcoming, encouraging environment.
Comfortable leading groups, giving instructions, and helping people stay focused on assigned tasks.
Organized, dependable, and able to prepare ahead for scheduled volunteer activities.
Able to shift between responsibilities and adjust priorities throughout the day.
Willing and able to perform hands-on physical work, including sorting and handling donated items and lifting up to 50 pounds.
Able to work independently while communicating and collaborating with multiple team members.
Alignment with the mission, values, and faith-centered culture of Purpose Brands 414.
Available to work 40–45 hours per week, including Saturdays as volunteer schedules require and occasional evenings.

Responsibilities

Create organized, engaging, and purposeful service experiences for volunteer groups and individuals.
Help volunteers understand how their work advances the mission of Purpose Brands 414.
Prepare for volunteer groups by coordinating with the Processing Manager to identify processing needs, tasks, and priorities.
Prepare work areas, supplies, materials, and tasks before volunteers arrive.
Lead and guide volunteers through assigned activities, provide instructions, answer questions, and keep participants engaged and productive.
Adjust assignments and direction as needed to keep work effective and ensure tasks are completed appropriately.
Clean, organize, and reset work areas after volunteer service.
Communicate group needs, progress, and follow-up items to appropriate team members.
Assist with volunteer orientations and other on-site volunteer activities as assigned.
Build community and connection among volunteers; create a welcoming, encouraging, mission-centered environment.
Build relationships with volunteers and group leaders, learn about their interests, recognize contributions, and encourage continued involvement.
Model Purpose Brands 414’s mission, values, and servant-hearted culture in interactions with volunteers and team members.
Complete basic donation processing when not leading volunteers or when additional assistance is needed.
Sort raw donations according to established guidelines and processing priorities, and assist with other donation workflow tasks.
Maintain an organized, clean, and safe work area and follow processing procedures and quality standards.
Collaborate with the Processing Manager and processing team to respond to changing needs and priorities.
Work with the Volunteer Program Team, including the Volunteer Program Director and Volunteer Program Operations Lead, to support volunteer engagement and program goals.
Communicate regularly with the Processing Manager about group assignments, processing priorities, and on-site needs.
Share volunteer feedback, questions, and improvement opportunities with appropriate Volunteer Program Team members.
Remain flexible as volunteer schedules, group needs, and processing priorities change.
Participate in and lead prayer during internal meetings and team gatherings as applicable to the role.
Offer to pray with customers and team members when appropriate, and provide Christ-centered encouragement and guidance consistent with the organization’s mission.
Support and participate in fundraising efforts and help build awareness, relationships, and support for the mission.
Adapt to changing organizational priorities and daily operational needs, and perform other duties as assigned.

Benefits

Annual 3% cost-of-living adjustment.
Optional medical, dental, vision, disability, and flexible spending account plans.
Employer-provided $50,000 life insurance policy.
20 days of annual paid time off, prorated based on hire date, plus 10 paid holidays and organizational holiday closures; PTO accrual increases with tenure.
Three days of paid volunteer time off annually.
Annual work-anniversary gifts.
Annual holiday gift.
15-day paid sabbatical at 1.5x pay for every seven consecutive years of service.
50% team member discount, capped at $10 per item, on purchases across PB414 initiatives.
Access to certified counseling services through The Joshua Center.
Ongoing investment in personal, professional, leadership, and spiritual growth.
Purpose-driven work alongside a dedicated, mission-driven team.