Vice President Jobs

About The Position

Requirements

• Bachelor's degree in engineering, computer science, information systems, business, or equivalent technical experience.
• Ten or more years of experience in technical product management, platform engineering, DevOps, SaaS platforms, enterprise software, or related roles.
• Experience leading enterprise-scale products and managing product teams.
• Strong technical product management experience with engineering practices, including repository integration, pipeline automation, environment promotion, validation, deployment, and release management.
• Proven ability to lead, coach, and develop product managers or cross-functional product teams.
• Ability to balance technical depth, client needs, operational requirements, and business priorities.
• Ability to connect business outcomes, client needs, technical architecture, and operational realities.
• Clear, credible communication skills to influence technical teams, business stakeholders, clients, and senior leaders.
• Collaborative leadership style and ability to create accountability, manage ambiguity, and drive decisions across organizational boundaries.
• Passion for operational excellence, automation, product quality, and continuous improvement.

Nice To Haves

• Experience building or managing cloud-native technologies and platform capabilities in a global, matrixed organization.
• Experience with automation, DevOps, CI/CD, and infrastructure-as-code tools such as Azure DevOps, GitHub, Terraform, Jenkins, Git, or Ansible.
• Familiarity with Azure tenant and infrastructure management concepts and best practices.
• Working knowledge of SQL for ad hoc validation and debugging, and ability to define telemetry, KPIs, and instrumentation for operational excellence and business reporting.
• Experience with client portals, digital enablement platforms, and product communication workflows.
• Experience productizing internal capabilities for external or client use in a regulated SaaS environment.

Responsibilities

• Own the product vision, multi-year strategy, investment priorities, and integrated roadmap for client-facing platform products, including product customizations, client enablement capabilities, and operational-efficiency workflows.
• Translate client, business, technical, and operational requirements into standardized platform capabilities, processes, and tools.
• Manage, coach, and develop a product/engineering team, establishing priorities, expectations, delivery goals, and accountability for outcomes.
• Balance client commitments, strategic initiatives, platform modernization, non-functional requirements, technical debt, operational readiness, and engineering capacity.
• Define client-facing enablement products that let clients execute platform customizations, consume product-readiness requirements, and manage workflows without operational impacts.
• Define product measures, cost to serve, telemetry, KPIs, and feedback mechanisms to evaluate adoption, reliability, operational efficiency, and client outcomes.
• Shape the strategy and roadmap to improve client experience through usability, access to capabilities, operational visibility, and support workflows.
• Advance AI-assisted client support experiences where they provide measurable client and operational value.

Benefits

• 401(k) retirement savings plan with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
• Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to an Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, with exclusions noted for certain sales roles.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities.
• Flexible work-life support.
• Paid volunteer days.
• Employee networks.