Veterinary Receptionist Jobs

About The Position

Requirements

• At least one year of professional experience in the veterinary field as a receptionist.
• Be a compassionate and calm team player.
• Ability to multitask.
• Strong communication skills.
• Be highly organized and possess computer skills.
• Be a self-starter with a desire to continue advancing knowledge and skills.
• Be able to withstand unpleasant odors and noises and potential exposure to bites, scratches, animal waste, and contagious diseases.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Answer calls and emails and direct them to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check clients in and out and process payments.
• Offer clients friendly, compassionate, and discreet emotional support during times of need.

Benefits

• Health, dental, and vision benefits.
• Liability, life, and supplemental insurance.
• 401(k) and 401(k) matching program.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Competitive compensation.
• Continuing education allowance for licensed, registered, or certified roles.
• Tuition reimbursement for an AVMA-accredited veterinary technology program.
• Career development opportunities.
• Referral bonus program for most positions.
• Potential additional benefits such as personal pet discounts, holiday pay, uniform allowance, and bonuses.