Veterinary Receptionist

Pound Ridge Veterinary Center • Pound Ridge, NY

11d • $18 - $23

About The Position

Pound Ridge Veterinary Center is hiring a full-time Front-Desk Receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visits. The role is suited to a customer service professional who communicates clearly, works well in a fast-paced environment, and is passionate about animal care.

The schedule is Monday, Tuesday, and Wednesday from 7:45 a.m. to 5:30 p.m., and Saturday from 7:45 a.m. to 12:30 p.m. The hourly salary is $18–$23, determined by the candidate's skills, experience, and qualifications.

Pound Ridge Veterinary Center has served the local community since 1974. Led by Dr. Hillary Schilke, the practice combines decades of trusted care with modern medical capabilities. It has been AAHA-accredited since 1979 and is a NYSVMS-VFAP-accredited facility, committed to patient care, safety, and service. The team provides compassionate, knowledgeable care tailored to each pet’s needs. The center was voted “Best Veterinary Center of Westchester 2022.”

Requirements

• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Nice To Haves

• Previous experience as a veterinary receptionist or medical office assistant.

Responsibilities

• Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
• Maintain accurate accounting for service and product sales, handle payments, process credit and debit cards, and schedule future appointments.
• Answer client calls about appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Help maintain cleanliness and organization to ensure a positive client experience.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan for full-time employees.
• Professional development opportunities.
• Employee pet discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed