Urgent Care Medical Assistant Jobs

About The Position

Requirements

• High School Diploma or equivalent
• 1+ years of working experience as a Medical Assistant in a Hospital, Primary Care, Emergency Department, or Urgent Care setting OR One of the following MA certifications at the time of hire (or must obtain within 12 months of hire): CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association), CMA - Certified Health Professionals (verified through CHP, Certified Health Professionals), CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant), CMA - AAH American Allied Health, RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists), NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing), NRCMA- Nationally Registered Medical Assistant (verified through the NAHP, National Association for Health Professionals), ARMA - American Registry of Medical Assistants OR One of the following: Graduate of an Accredited School of Nursing, LPN or LVN at the time of hire (verified through state license), EMT- Emergency Medical Technician (verified through state certification and/or the National Registry of Emergency Medical Technicians), Paramedic (verified through state certification and/or and the National Registry of Emergency Medical Technicians)
• CPOE certification required within 2 weeks of hire if MA certification is not obtained at hire
• Basic Life Support (BLS) required at the time of hire obtained through the American Red Cross (ARC) or American Heart Association (AHA)
• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Responsibilities

• Assists in examination and treatment of patients under the direction of an urgent care provider.
• Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts.
• Draws and collects blood samples from patients and prepares specimens for laboratory analysis.
• Prepares treatment rooms for examination of patients.
• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly checking expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Benefits

• Medical, Dental, Vision & more
• 401(k) with company match
• Generous PTO: starting at 208 hours annually