Certified Medical Assistant (CMA) - Urgent Care - Charlottesville
About The Position
The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under provider direction, the Medical Assistant contributes to completing the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role also supports clinical and administrative operations and may travel to other facilities or adjust hours to meet patient-care needs as directed by the practice manager.
Requirements
- High school diploma or GED.
- Active Medical Assisting certification from an accepted certifying organization: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT; not accepted in South Carolina), or NRCMA (NAHP; not accepted in South Carolina). If the incumbent cannot obtain MA certification, ABR-OE is acceptable except in South Carolina.
- BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations and preferred at hire, but required before independent patient care at BSMH.
- Strong oral and written communication skills.
- Ability to work collaboratively with patients, families, and teams in a high-volume environment.
- Knowledge of medical terminology.
- Attention to detail.
- Ability to multitask.
- Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
- For South Carolina positions, completion of one of the listed qualifying medical assisting education or training programs is required.
Nice To Haves
- Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
- Completion of an externship or clinical lab training.
- One year of recent Medical Assisting experience.
Responsibilities
- Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
- Collect patient data, identify significant changes in condition, and report them to the provider.
- Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
- Demonstrate standards of excellence in care when interacting with internal and external customers.
- Maintain clinical and administrative skills according to departmental competency guidelines and patient-care and operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travel to other facilities for BSMH providers or adjust hours to meet patient-care needs as directed by the practice manager.
- Record patients’ medical histories, vital statistics, and other information, such as test results, in medical records.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
- Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
- Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
