Certified Medical Assistant (CMA) - Sylvania Urgent Care

Mercy Health BSMH • Toledo, OH

13d

About The Position

The Certified Medical Assistant at Mercy Health Urgent Care in Sylvania works closely with the primary care physician to deliver excellent patient care to the community. The role ensures services are provided within the Medical Assisting scope and state guidelines. Responsibilities include reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. The position also provides respectful customer service and performs related clerical duties.

Requirements

• High school degree or GED.
• Active Medical Assisting certification from an accepted organization is required. Accepted credentials include CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
• Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
• Ability to engage with staff and patients professionally.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• Basic Life Support certification at hire for BSMH.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, including checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED