Certified Medical Assistant (CMA) - Marietta Urgent Care

Wellstar Health System•Marietta, GA

About The Position

The Medical Assistant works under the direction of a Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor, and/or Office Manager. The role anticipates patients’ needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain instructions to patients and families. The Medical Assistant must demonstrate competency in serving patients across all age groups, from neonates through geriatric patients. Duties may also include front-office registration, laboratory testing, and radiology functions in a specialty setting. The position rotates among clinical and non-clinical service areas, including laboratory, X-ray, and front office. It includes patient registration and preparation, vital signs, diagnostic imaging and laboratory tasks, patient-centered communication, teamwork, documentation, quality and safety practices, professional development, and support for efficient use of resources. The role may include precepting or cross-training team members.

Requirements

High school diploma or GED.
Medical assisting certificate.
Medical Assistant certification required upon hire.
Basic Life Support (BLS) certification required upon hire.
Must have passed a Medical Assistant credentialing body examination (AAMA or AMT) upon hire.
Specific experience in the practice specialty is required; the posting states training will be provided within the first 60 days.
Must be organized and attentive to detail.
Must work quickly and efficiently to support patient comfort and satisfaction.
Must be able to communicate and understand verbal and written English.
Must be able to use technology to support clinical care and have basic computer skills.
Must adhere to the WellStar Credo and Code of Conduct.
Must complete the required OSHA training course for operators of radiology equipment within 60 days of hire.

Nice To Haves

Work experience in a practice setting.
Radiology experience.
Phlebotomy certification within 60 days is preferred.

Responsibilities

Register patients upon arrival and perform required registration operations.
Prepare equipment and rooms, prepare patients for examinations, take vital signs, and assist physicians with patient treatment.
Rotate among clinical and non-clinical areas, including laboratory, X-ray, and front office.
Attend to patients’ safety needs.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, use radiation-protection techniques, obtain views as ordered, process images, and review identification and image quality.
Complete and maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and required documentation.
Perform laboratory tests as ordered, draw blood samples, and perform point-of-care testing.
Order and stock supplies weekly; perform daily quality-control and cleaning procedures according to guidelines.
Provide culturally responsive, relationship-based, patient-centered care and partner with patients and families as appropriate.
Explain physicians’ instructions and help keep patients at ease, making patient goals the focus of care planning.
Coordinate delivery and documentation of safe, quality patient care and communicate inclusively with the interdisciplinary team.
Complete initial and ongoing competency assessments, required education, and population-specific education.
May serve as a preceptor for Medical Assistants or students and model professionalism.
Promote evidence-based practice and participate in value analysis and data collection; raise relevant clinical questions and consult appropriate evidence and experts.
Follow organizational policies, procedures, clinical competencies, and legal, regulatory, and accreditation standards; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Cross-train other team members.