Certified Medical Assistant (CMA)- Marietta Urgent Care

Wellstar Health System•Marietta, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain instructions to patients and families. The position serves patients across all age groups, from neonates through geriatric patients, and may also perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The Medical Assistant rotates among clinical and non-clinical service areas, including the laboratory, x-ray, and front office. Responsibilities include patient registration and preparation, room and equipment preparation, assisting physicians and advanced practice providers, carrying out visit orders, responding to patient requests, and maintaining patient safety. The role also supports diagnostic imaging and laboratory services, including x-ray procedures, specimen collection, phlebotomy, point-of-care testing, equipment upkeep, quality control, documentation, and supply management. The position collaborates with providers, nurses, and other clinical staff to provide safe, consistent, patient-centered care. It participates in huddles, staff meetings, quality-improvement work, and professional development activities; may assist with onboarding and training; and supports evidence-based practice, efficient resource use, and compliance with organizational, legal, regulatory, and accreditation standards.

Requirements

High school diploma or GED and a medical assisting certificate.
A current medical assistant credential from an accepted credentialing body: CMA, NRCMA, NCMA, RMA, or CCMA; the credential must be maintained and obtained by passing an examination from AAMA, AMT, NHA, or NCCT.
Current Basic Life Support certification from the American Heart Association, or an accepted listed equivalent, upon hire.
Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Organized and attentive to detail.
Able to work quickly and efficiently while supporting patient comfort and satisfaction.
Able to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Able to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting is preferred; specific experience in the practice specialty may be required.
Radiology experience is preferred; training may be provided within the first 60 days.
Phlebotomy certification is preferred; training may be provided within the first 60 days.

Responsibilities

Provide patient care in accordance with recognized clinical practice guidelines, professional standards, laws, regulations, and Wellstar policies and procedures.
Rotate among clinical and non-clinical service areas, including the laboratory, x-ray, and front office.
Register patients and complete necessary registration operations upon arrival.
Prepare patients for visits with physicians and advanced practice providers; prepare rooms and equipment; and assist with patient treatment.
Perform vital signs and other patient-preparation duties, carry out orders from office visits, and respond to patient requests outside visits.
Maintain patient safety and provide relationship-based, culturally responsive, patient-centered care that keeps patients and families informed and at ease.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, process images, review identification and image quality, and maintain logs and documentation.
Start and maintain laboratory equipment; perform ordered laboratory tests, specimen collection, phlebotomy, and point-of-care testing; maintain logs and documentation; conduct quality-control and cleaning procedures; and order and stock supplies.
Collaborate with providers, nurses, and clinical staff to coordinate safe, timely, and consistent care and documentation.
Participate in daily huddles, staff meetings, workgroups, committees, quality-improvement initiatives, and shared decision-making activities.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education; identify improvement opportunities and pursue relevant training or mentorship.
Cross-train team members and, when asked, serve as a preceptor for new team members, trainees, or students.
Support efficient and fiscally responsible use of human and material resources, minimize waste, and alert supervisors or ordering staff when supplies are low.
May provide staffing coverage for absences, vacations, and leave.
Support evidence-based practice, participate in data collection and product evaluation, and contribute to protocol and procedure development when called upon or through self-initiation.
Comply with Wellstar Health System policies, standards of work, and code of conduct.