Certified Medical Assistant (CMA) - Urgent Care - Timberlake
About The Position
The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under provider direction, the Medical Assistant helps address the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role supports patient care and daily operations in an urgent care setting, maintaining clinical and administrative skills in accordance with departmental competency guidelines. The position may require travel to other facilities for BSMH providers or schedule adjustments to meet patient-care needs, as directed by the practice manager.
Requirements
- High school diploma or GED.
- Active Medical Assisting certification from an accepted certifying organization is required: CMA, RMA, CCMA, NCMA, or NRCMA; certain certifications are not accepted in South Carolina.
- In South Carolina, completion of an approved Medical Assistant education or training pathway is required; accepted pathways are listed in the posting.
- BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations and preferred at hire, but required before independent patient care at BSMH.
- Strong oral and written communication skills.
- Ability to collaborate with patients, families, and teams in a high-volume environment.
- Medical terminology knowledge.
- Attention to detail.
- Ability to multitask.
- Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Nice To Haves
- Completion of an accredited post-secondary Medical Assistant education program, except where required in South Carolina.
- Completion of an externship or clinical lab training.
- One year of recent Medical Assisting experience.
- BLS Basic Life Support certification at hire for BSMH locations.
Responsibilities
- Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
- Collect patient data, identify significant changes in patient condition, and report changes to the provider.
- Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
- Demonstrate standards of excellence in care in interactions with internal and external customers.
- Maintain clinical and administrative skills according to departmental competency guidelines to meet patient-care and operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travel to other facilities for BSMH providers or adjust hours as directed by the practice manager to meet patient-care needs.
- Record patients’ medical history, vital statistics, and information such as test results in medical records.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, and other laboratory specimens; log specimens and prepare them for testing.
- Provide authorized prescription and drug-refill information to pharmacies as directed by a provider.
- Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Complete skills or competency checklists to assist physicians with examinations and treatment, including handing them instruments, giving injections, removing sutures, and changing wound dressings.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
