Certified Medical Assistant (CMA)- Marietta Urgent Care

Wellstar Health System•Marietta, GA

12h

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to physicians and other healthcare professionals in a fast-paced urgent care setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the CMA gathers and records vital signs and other patient information, prepares patients and rooms for exams, assists with treatments, coordinates tests and follow-up care, and documents care in the medical record. The CMA anticipates patient needs, responds appropriately, and prioritizes patient safety and experience while serving patients of all ages. The position rotates among clinical and non-clinical service areas, including the laboratory, x-ray, and front office. Duties include patient registration, specimen collection and testing, phlebotomy, x-ray procedures, and other tasks related to patient care and office operations. The CMA collaborates with providers and the healthcare team, participates in quality improvement and professional development, and may help train or cross-train team members. The role follows recognized clinical practice guidelines, applicable laws and regulations, and Wellstar policies and procedures.

Requirements

High school diploma or GED and a medical assisting certificate.
Upon hire, current certification from one of the following: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA); listed acceptable credentials also include CMA, NRCMA, NCMA, RMA, and CCMA.
Basic Life Support certification from the American Heart Association or American Red Cross, or BLS Instructor certification.
Ability to work quickly and efficiently while ensuring patient comfort and satisfaction.
Ability to read, write, and speak English.
Basic computer skills.
Organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
Experience in an urgent care setting.
Experience performing phlebotomy.
Experience performing x-rays; training may be provided within the first 90 days.

Responsibilities

Provide patient care in accordance with recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and procedures.
Rotate among clinical and non-clinical areas, including the laboratory, x-ray, and front office.
Deliver relationship-based, patient-centered care adapted to patients’ age, gender, disease, and cultural needs.
Register patients and prepare them for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated during office visits and respond to patient requests outside of visits.
Maintain patient safety and help keep patients at ease through collaborative communication.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
Complete required competency assessments, mandatory education, and population-specific education; seek training or mentorship to improve performance.
Use supplies and medications responsibly, minimize waste, and alert supervisors or ordering staff when supplies are low.
Provide staffing coverage for absences, vacations, and leave when requested.
Perform x-ray procedures, position patients, use radiation protection, obtain ordered views, review images for identification and quality, and maintain logs and documentation.
Start laboratory equipment, maintain logs and documentation, collect specimens including through phlebotomy, perform point-of-care testing and other ordered laboratory tests, stock supplies, and complete quality control and cleaning procedures.
Perform other assigned duties and comply with Wellstar policies, standards of work, and code of conduct.