Certified Medical Assistant (CMA)- Marietta Urgent Care

Wellstar•Marietta, GA

23h

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, documents treatment in the medical record, and helps explain instructions to patients and families. The Medical Assistant demonstrates the competency to care for patients across all ages, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology duties in a specialty setting. The role rotates among clinical and non-clinical service areas, including the laboratory, x-ray, and front office. It provides patient-centered care responsive to population-specific needs and cultural diversity, collaborates with patients and families, and supports continuity and consistency of care with providers, nurses, and other staff. Duties include patient registration and preparation, room and equipment preparation, vital signs, carrying out orders, patient safety, diagnostic imaging, specimen collection and laboratory testing, quality control, supply management, and accurate documentation. The Medical Assistant participates in huddles, meetings, quality improvement, workgroups, and ongoing education. The role may include precepting or cross-training team members, staffing coverage, and contributing to evidence-based practice and improvements in care delivery. The employee is expected to use resources responsibly and comply with Wellstar policies, standards of work, and code of conduct.

Requirements

High school diploma or GED and a Medical Assisting certificate.
Current Medical Assistant credential earned by passing an examination from AAMA, AMT, NHA, or NCCT; credential must be maintained.
Current American Heart Association BLS card, or an accepted listed alternative certification: ARC-BLS or BLS-I.
Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Use technology to support clinical care and possess basic computer skills.
Adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting is preferred.
Experience in the practice specialty may be required.
Radiology experience is preferred; training may be provided within the first 60 days.
Phlebotomy certification is preferred; training may be provided within the first 60 days.

Responsibilities

Provide patient care in accordance with recognized clinical practice guidelines, professional standards, applicable laws and regulations, and organizational policies.
Recognize patient needs and symptoms, prepare patients for visits and examinations, assist providers with treatments, carry out office-visit orders, and respond to requests arising outside visits.
Register patients and perform necessary registration operations.
Prepare rooms and equipment, obtain vital signs, maintain patient safety, and support patient comfort.
Rotate among clinical and non-clinical areas, including the laboratory, x-ray, and front office.
Provide relationship-based, patient-centered care that adapts to patient age, gender, disease, and cultural diversity, and partner with patients and families in care planning and communication.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care; participate in huddles, staff meetings, and workgroups or committees.
Perform radiographic and other diagnostic imaging procedures as ordered; prepare and position patients, use radiation protection techniques, obtain appropriate views, process images, review identification and quality, and maintain logs and documentation.
Start laboratory equipment and maintain logs and required documentation; collect specimens, draw blood, perform point-of-care testing, and conduct laboratory tests according to orders and standards.
Order and stock supplies weekly; perform daily laboratory quality-control and cleaning procedures; minimize waste and alert supervisors or ordering staff when supplies are low.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education; identify improvement opportunities and participate in quality improvement and evidence-based practice activities.
Cross-train team members and, when asked, serve as a preceptor for new team members, trainees, or students.
Support efficient and fiscally responsible use of human and material resources and provide staffing coverage for absences, vacations, or leave when requested.
Comply with Wellstar Health System policies, standards of work, and code of conduct.