Certified Medical Assistant (CMA) - Urgent Care TOL

Mercy Health • Toledo, OH

5d

About The Position

The Certified Medical Assistant is a key member of the Mercy Health Urgent Care team, working closely with the primary care physician to provide excellent patient care within the scope of medical assisting and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations.

The position is based in the Urgent Care TOL – Sylvania department and is scheduled for 36 hours per week. The job description states that employment benefits may vary based on market and employment status.

Requirements

• High school degree or GED.
• Active medical assisting certification from one of the following: Certified Medical Assistant (CMA) from the American Association of Medical Assistants; Registered Medical Assistant (RMA) from American Medical Technologists; Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association; Nationally Registered Certified Medical Assistant (NRCMA) from the National Association for Health Professionals; or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing.
• If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• Basic problem-solving and computer skills, with excellent communication and interpersonal skills.
• Ability to engage with staff and patients professionally.
• Basic Life Support (BLS) certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.

Nice To Haves

• One year of medical assistant healthcare experience (preferred, not required).
• Two years of clerical experience in a physician’s office (preferred, not required).

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED