Certified Medical Assistant (CMA) - Urgent Care - Regency
About The Position
The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role includes identifying and reporting significant changes in patient condition, troubleshooting and escalating issues, maintaining clinical and administrative competencies, preparing patients for examinations, and traveling to other facilities or adjusting hours as directed by the practice manager to meet care needs. The Medical Assistant also performs clinical and office tasks such as collecting specimens, conducting routine laboratory tests, assisting providers during examinations and treatment, and communicating instructions to patients.
Requirements
- High school diploma or GED.
- Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA, subject to stated South Carolina exclusions; ABR-OE may be acceptable if the incumbent is unable to obtain MA certification, except in South Carolina.
- BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
- In South Carolina, completion of an accepted medical assisting education or training program is required.
- Strong oral and written communication skills.
- Ability to work collaboratively with patients, families, and teams in a high-volume environment.
- Medical terminology knowledge.
- Attention to detail.
- Ability to multitask.
- Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Nice To Haves
- Completion of an accredited post-secondary Medical Assistant education program is preferred outside South Carolina; in South Carolina, one of the specified qualifying programs is required.
- Completion of externship or clinical lab training.
- One year of recent Medical Assisting experience.
- BLS Basic Life Support certification is preferred at hire at BSMH locations.
Responsibilities
- Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
- Identify significant changes in patient condition through data collection and report them to the provider.
- Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
- Demonstrate standards of excellence in care in interactions with internal and external customers.
- Maintain clinical and administrative skills according to departmental competency guidelines to meet patient care and operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travel to other facilities for BSMH providers or adjust hours to meet patient care needs as directed by the practice manager.
- Record patients’ medical history, vital statistics, and information such as test results in medical records.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
- Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
- Explain treatment procedures, medications, diets, and physician instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Benefits
- Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
