Certified Medical Assistant (CMA) - Urgent Care - Winchester Gateway
About The Position
The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides direct and/or indirect patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant contributes to completing the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; participating in care planning and implementation; and administering ordered medications within the Medical Assisting scope and state guidelines. The role supports urgent care providers and patients through clinical and administrative work, including preparing patients for examinations, identifying and reporting changes in patient condition, and maintaining competencies needed for patient care and daily operations. The position may require travel to other facilities for Bon Secours Mercy Health providers or adjusted hours as directed by the practice manager to meet patient care needs.
Requirements
- High school diploma or GED.
- Active Medical Assisting certification from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing; not accepted in South Carolina), or NRCMA (National Association for Health Professionals; not accepted in South Carolina).
- Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable if the incumbent is unable to obtain MA certification; it is not accepted in South Carolina.
- BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
- Strong oral and written communication skills.
- Ability to work collaboratively with patients, families, and teams in a high-volume environment.
- Knowledge of medical terminology.
- Attention to detail and ability to multitask.
- Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Nice To Haves
- Completion of an accredited post-secondary Medical Assistant education program is preferred in all states except South Carolina.
- In South Carolina, completion of one of the listed qualifying Medical Assistant education or training programs is required: an accredited post-secondary Medical Assistant program; an approved Career and Technical Education health sciences program; a U.S. military branch Medical Assisting program; a U.S. Department of Labor-approved Registered Apprenticeship; or a health care employer-delivered training program aligned to a nationally accredited certification exam.
- Completion of an externship or clinical lab training.
- One year of recent Medical Assisting experience.
Responsibilities
- Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
- Collect patient data and identify significant changes in patient condition, reporting changes to the provider.
- Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
- Demonstrate standards of excellence in care in interactions with internal and external customers.
- Maintain clinical and administrative skills in accordance with departmental competency guidelines and patient care and operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travel to other facilities for Bon Secours Mercy Health providers or adjust hours as directed by the practice manager to meet patient care needs.
- Record medical histories, vital statistics, and information such as test results in medical records.
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
- Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
- Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
