Certified Medical Assistant (CMA)- Marietta Urgent Care

Wellstar•Marietta, GA

22h

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, documents treatment in the medical record, and helps explain patient instructions to patients and families. The Medical Assistant demonstrates competency in serving patients across all age groups, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology duties in a specialty setting. The position rotates among clinical and non-clinical service areas, including the laboratory, x-ray, and front office. It provides relationship-based, patient-centered care, maintains patient safety, collaborates with providers and other staff, and supports continuity and quality of care. Duties include registration, room and equipment preparation, vital signs, carrying out provider orders, radiographic procedures, specimen collection and laboratory testing, documentation, supply management, and quality-control procedures. The role also participates in professional development, quality improvement, evidence-based practice, team training, and may provide onboarding support or staffing coverage as needed.

Requirements

High school diploma or GED.
Medical Assisting certificate or equivalent listed education requirement.
Pass a Medical Assistant credentialing examination from AAMA, AMT, NHA, or NCCT and maintain a current Medical Assistant credential.
Current Basic Life Support certification from the American Heart Association, or an accepted listed BLS/ARC-BLS equivalent.
Complete the required OSHA training course for operators of radiology equipment within 60 days.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Use technology to support clinical care and have basic computer skills.
Adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting; specific experience in the practice specialty may be required.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Provide patient care under physician direction and in accordance with applicable clinical practice standards, laws, regulations, and organizational policies.
Anticipate patient needs and maintain patient safety and comfort throughout care.
Register patients and perform necessary registration operations.
Prepare patients, rooms, and equipment for visits and assist physicians and advanced practice providers with treatments.
Perform vital signs and other patient-preparation duties; carry out orders from office visits and respond to patient requests outside visits.
Rotate among clinical and non-clinical areas, including laboratory, x-ray, and front office.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, process images, check identification and image quality, and maintain related documentation.
Start and maintain laboratory equipment; collect specimens, draw blood, perform laboratory tests and point-of-care testing, and follow applicable collection and testing standards.
Order and stock supplies, perform daily laboratory quality-control and cleaning procedures, and maintain logs and documentation.
Provide culturally responsive, relationship-based, patient-centered care and communicate with patients and families about care and provider instructions.
Collaborate with providers, nurses, and clinical staff to coordinate and document safe, quality care.
Participate in huddles, staff meetings, workgroups, committees, quality-improvement initiatives, and shared decision-making activities.
Complete required competency assessments, mandatory education, and population-specific education; pursue training or mentorship to improve performance.
Cross-train team members and, when requested, serve as a preceptor for new team members, trainees, or students.
Support efficient and fiscally responsible use of human and material resources, minimize waste, and alert supervisors or ordering staff when supplies are low.
Provide staffing coverage for absences, vacations, or leave when requested.
Promote evidence-based practice, participate in relevant data collection and product-evaluation activities, and uphold applicable safety, regulatory, and accreditation standards.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.