Certified Medical Assistant (CMA) - Urgent Care - Charlottesville

Bon Secours Mercy Health • Charlottesville, VA

3d

About The Position

The Certified Medical Assistant (CMA) in Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under provider direction, the CMA gathers and documents information related to patients’ chief complaints, including respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within Medical Assisting scope and state guidelines. The role also supports providers with examinations and treatment, maintains clinical and administrative competencies, and may travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. NCMA and NRCMA are not accepted in South Carolina; ABR-OE may be accepted if the incumbent is unable to obtain MA certification, but is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited post-secondary Medical Assistant education program is preferred except where required in South Carolina.
• In South Carolina, completion of one of the specified qualifying medical-assisting education or training programs is required: an accredited post-secondary Medical Assistant program; a South Carolina Department of Education-approved career and technical education health sciences program; a military medical-assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health-care-employer training program aligned to a nationally accredited certification exam.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report changes to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Provide excellent care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient care and operational needs.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours as directed by the practice manager to meet patient care needs.
• Record patients’ medical history, vital statistics, and test results in medical records; interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician; provide authorized prescription and refill information to pharmacies as directed by the provider.
• Collect blood, tissue, and other laboratory specimens, log them, and prepare them for testing; perform routine laboratory tests and sample analyses.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED