Clinical Services Rep. Medical Assistant (Dorchester)

Prisma Health Urgent Care•North Charleston, SC

About The Position

Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. The role is full-time, scheduled for three 12-hour shifts from 8 AM to 8 PM, with no overnight shifts. The Medical Assistant may travel to other Prisma Health Urgent Care locations to support staffing and operational needs. The position includes patient preparation, triage, vital signs, collecting and documenting patient history in the Electronic Medical Record (EMR), collecting laboratory specimens, administering medications and non-intravenous injections, and assisting with clinical procedures. The role also supports occupational medicine services, regulatory compliance, office administration, and quality assurance activities.

Requirements

Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT for RMA/NHA or AAMA for CMA.
Proficiency in venipuncture, injections, and clinical procedures.
Experience using Electronic Medical Records (EMR) software.
Ability to work 12-hour shifts, weekends, and holidays.
A positive, proactive approach to patient care and collaboration.

Nice To Haves

One or more years of healthcare experience is preferred; urgent care or emergency room experience is a plus.
EPIC experience is preferred.
Outstanding new graduates may be trained.

Responsibilities

Prepare patients for examinations and treatments, helping ensure they are comfortable and informed.
Perform triage and accurately take vital signs.
Obtain and document detailed patient histories in the EMR in a timely manner.
Collect routine laboratory specimens, including blood, urine, and oral swabs.
Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
Start IVs, place catheters, and perform splinting when necessary.
Perform basic clinical, aseptic, and laboratory procedures to support patient care.
Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
Perform office procedures and general administrative tasks, and operate office medical equipment.
Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.