Clinical Services Rep. Medical Assistant (Dorchester)
About The Position
Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. The position is full-time and follows three 12-hour shifts, 8 AM to 8 PM, with no overnight shifts. The role may require travel to other Prisma Health Urgent Care locations to support staffing and operational needs. The Medical Assistant prepares patients for examinations and treatments, performs triage and takes vital signs, gathers and documents patient histories in the electronic medical record, collects routine laboratory specimens, administers medications and non-intravenous injections, and performs clinical procedures. The position also supports Occupational Medicine services, regulatory compliance, administrative and office procedures, and quality assurance programs.
Requirements
- Must be certified or registered as a Medical Assistant through an accredited organization, such as AMT (RMA), NHA, or AAMA (CMA).
- Proficiency in venipuncture, injections, and clinical procedures.
- Experience using Electronic Medical Records (EMR) software; EPIC is preferred.
- Ability to work 12-hour shifts, weekends, and holidays.
- Positive, proactive approach to patient care and collaboration.
Nice To Haves
- One or more years of healthcare experience preferred; urgent care or emergency room experience is a plus.
- Outstanding new graduates may be trained.
- Experience with EPIC is preferred.
Responsibilities
- Prepare patients for examinations and treatments and help ensure they are comfortable and informed.
- Perform triage and accurately take vital signs.
- Obtain and document patient histories in the Electronic Medical Record (EMR) system in a timely manner.
- Collect routine laboratory specimens, including blood, urine, and oral swabs.
- Administer medications and non-intravenous intramuscular, subcutaneous, and intradermal injections.
- Start IVs, place catheters, and perform splinting when necessary.
- Perform basic clinical, aseptic, and laboratory procedures to support patient care.
- Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
- Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
- Perform office procedures and general administrative tasks and operate office medical equipment.
- Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
- Travel to other Prisma Health Urgent Care locations as needed to support staffing and operations.
Benefits
- Medical, dental, vision, and prescription coverage
- Pet insurance
- Paid time off and holidays
- 401(k) with company match
- Certification reimbursement
- Leadership opportunities and professional development
- Employee Assistance Program (EAP) and wellness initiatives
- Three 12-hour shifts, providing work-life balance; no overnight shifts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
