Medical Assistant

GoHealth Urgent Care•Greenvale, NY

21d•$19 - $27

About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role supports both clinical care and center operations, including patient check-in and registration, gathering patient histories, measuring vital signs, preparing examination rooms, and maintaining patient records. The Medical Assistant may collect blood samples and prepare specimens for laboratory analysis, and conducts point-of-care testing as needed. The position also helps manage patient flow, supplies, equipment quality controls, front-desk tasks, and center opening and closing procedures.

Requirements

High school diploma.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
Basic medical assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Phlebotomy and EKG experience.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying information, recording medical history, and confirming the purpose of the visit.
Measure preliminary physical indicators and vital signs, such as blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide relevant information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets, monitor supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Make courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow instructions for daily equipment controls and calibration, maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.