Medical Assistant (MA) - Urgent Care

ConvenientMD • Peabody, MA

8d • $20 - $28 • Onsite

About The Position

ConvenientMD is seeking a Medical Assistant to support high-quality urgent care, assist healthcare providers, and help ensure smooth clinic operations. The role focuses on patient interaction, clinical support, medication administration where permitted, accurate documentation, and coordination with the clinical team. Medical Assistants help patients understand their medical conditions, treatment plans, medications, and follow-up care, while contributing to a welcoming and professional care environment.

The role requires working 12-hour shifts. Full-time staff work three shifts per week, including at least four Saturday or Sunday shifts per month. Staff must be flexible to work nights, weekends, and holidays, and may need to travel to other nearby ConvenientMD clinics or to training shifts within a one-hour commute. The position may be offered as full-time, part-time, or per diem.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts on consecutive or non-consecutive days, according to the applicable full-time, part-time, or per-diem schedule.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-player attitude.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns about their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state requirements.
• Prepare and administer medications accurately, applying knowledge of dosages, routes, and potential side effects.
• Communicate patient information and updates effectively to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED