Urgent Care Medical Assistant Jobs

About The Position

Requirements

• Minimum 1 year of experience as a Medical Assistant or similar clinical support role, preferably in an urgent care, emergency, or ambulatory care setting.
• Demonstrated proficiency in blood draws (phlebotomy), including safe venipuncture technique and specimen handling.
• Demonstrated proficiency in administering injections, including vaccines and medications, in accordance with provider orders and protocols.
• Demonstrated ability to perform and obtain quality EKGs, including proper lead placement and basic troubleshooting of equipment.
• Strong patient care skills, with the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment.
• Experience with medical records documentation (electronic or paper), with attention to accuracy, completeness, and confidentiality.
• Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff.
• Ability to work 10-hour shifts (8:45 a.m. to 7:15 p.m.) with a 30-minute lunch and to adapt to changing patient volumes and priorities.
• Knowledge of basic infection control practices and standard precautions in a clinical environment.
• Ability to stand, walk, and move throughout the clinic for extended periods and to assist with occasional lifting or positioning of patients as needed.

Responsibilities

• Greet and room patients, obtain and document accurate vital signs, medical histories, and chief complaints in the medical record system.
• Perform blood draws (phlebotomy), administer injections, and conduct EKGs in accordance with provider orders and clinical protocols.
• Prepare patients and exam rooms for procedures, ensuring proper supplies, equipment, and infection control standards are maintained.
• Support providers during examinations and minor urgent care procedures by setting up instruments, assisting as needed, and providing patient support.
• Manage medical records, including accurate and timely documentation of patient encounters, treatments, and test results.
• Answer phones and respond to patient inquiries with professional phone etiquette, routing calls and messages appropriately.
• Coordinate patient flow to minimize wait times, including communicating with front desk, providers, and other staff regarding room availability and patient status.
• Perform basic diagnostic support such as point-of-care testing (as permitted) and ensure proper specimen handling, labeling, and documentation.
• Maintain a clean, safe, and well-stocked clinical environment, including cleaning and restocking exam rooms between patients.
• Follow all clinic policies, safety protocols, and regulatory requirements to ensure patient and staff safety in the urgent care setting.
• Collaborate with the urgent care team to support a patient-centered, efficient, and compassionate care environment during 10-hour shifts.