Certified Medical Assistant - Urgent Care

Riverside Hospital•Newport News, MD

2d•Onsite

About The Position

The Certified Medical Assistant performs a wide range of clinical duties to assist providers in delivering quality care in a medical office setting. The role includes assisting with training new hires and requires rotating among all urgent care locations in Newport News, Virginia. Weekend and irregular shifts are required, and the position involves working or floating at more than one location.

Requirements

High school diploma or GED.
Graduate of a medical assistant program.
Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA), required upon hire.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required upon hire.
Availability for weekend and irregular shifts.
Ability to work or float at more than one location.

Nice To Haves

One year of clinical experience is preferred.

Responsibilities

Collect and prepare specimens for laboratory analysis and perform directed laboratory tests.
Clean and stock the laboratory.
Support practitioners in providing quality patient care, including triage, patient assessment, documenting vital signs, and assisting with examinations and procedures.
Administer medications within the legal scope of practice and the employee’s training.
Clean and sterilize examination rooms and equipment.
Act as a liaison between providers and patients, supporting access to care through appointments, referrals, and essential information.
Provide timely patient responses and follow-up, explain delays when appropriate, manage patient expectations, and manage provider schedules effectively.
Provide patient education according to protocol and provider instructions, using the Electronic Health Record and exit interview communication tools.
Complete initial patient workups, including manual vital signs; chaperone patients; assist providers with procedures; and ensure rooms are clean and compliant for the next visit.
Maintain clinical equipment and order and stock clinical supplies as needed.
Assist with training new hires.