Clinical Services Rep. Medical Assistant (Greer North)

Urgent Care Management or Joint Venture Partner•Greer, SC

About The Position

Prisma Health Urgent Care is hiring a Medical Assistant to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. This is a full-time role with three 12-hour shifts, from 8 AM to 8 PM, and no overnight shifts. The position requires flexibility to work weekends and holidays and to travel to other Prisma Health Urgent Care locations as needed to support staffing and operations. The Medical Assistant prepares patients for examinations and treatments, performs triage and takes vital signs, records patient histories in the Electronic Medical Record (EMR), and collects routine laboratory specimens. The role also includes administering medications and non-intravenous injections, starting IVs, placing catheters, splinting, and performing basic clinical, aseptic, and laboratory procedures. The position supports Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing. The Medical Assistant maintains compliance with healthcare regulations such as HIPAA and OSHA, supports quality assurance and CLIA-waived laboratory requirements, tracks patient results, and performs administrative duties and office procedures using medical office equipment. Prisma Health Urgent Care describes a culture centered on kindness, excellence, empowerment, resilience, and proactive service, and offers professional development and leadership opportunities.

Requirements

  • Be certified or registered as a Medical Assistant through an accredited organization, such as AMT (RMA), NHA, or AAMA (CMA).
  • Be able to work 12-hour shifts, weekends, and holidays.
  • Demonstrate proficiency in venipuncture, injections, and clinical procedures.
  • Have a positive, proactive approach to patient care and collaboration.

Nice To Haves

  • At least 1 year of healthcare experience is preferred; urgent care or emergency room experience is a plus.
  • Outstanding new graduates may be considered and trained.
  • Experience using Electronic Medical Records (EMR) software; EPIC is preferred.

Responsibilities

  • Prepare patients for examinations and treatments, helping ensure they are comfortable and informed.
  • Perform triage and accurately take vital signs.
  • Obtain and document patient histories in the Electronic Medical Record (EMR) system in a timely manner.
  • Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Start IVs, place catheters, and perform splinting when needed.
  • Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, in accordance with company protocols.
  • Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
  • Perform office procedures and general administrative tasks and operate office medical equipment.
  • Oversee compliance with quality assurance programs and CLIA-waived laboratory requirements, and maintain patient result trackers.
  • Travel to other Prisma Health Urgent Care locations as required to support staffing and operational needs.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Pet insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Certification reimbursement.
  • Leadership opportunities and professional development.
  • Employee Assistance Program (EAP) and wellness initiatives.
  • Three 12-hour shifts, 8 AM to 8 PM, with no overnight shifts.
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