Medical Assistant-Urgent Care

WellSpan Health•Waynesboro, PA

About The Position

Provides safe, therapeutic, and efficient care and services to patients in an urgent care setting. Assists with patient care, performs treatments, administers medications when qualified and appropriately supervised, and instructs patients and their families in appropriate care as directed by the provider. The role is scheduled full time for days and evenings, including every third weekend, on a matrix schedule.

Requirements

  • High school diploma or GED required.
  • One year of medical assistance experience required, or completion of a Medical Assistant Program required.
  • Basic Life Support required upon hire.
  • Complete required education programs and competency testing needed to perform at an advanced level upon hire.
  • Medical terminology required upon hire.
  • Excellent interpersonal and communication skills.
  • Models teamwork.
  • Self-motivated and dependable.
  • Able to work independently.
  • Type 30 words per minute with less than a 4% error rate.

Nice To Haves

  • Associate degree in Medical Assisting preferred, or a Medical Assisting diploma program preferred.
  • Certified Medical Assistant preferred upon hire.

Responsibilities

  • Obtain and document the reason for visit and patient vital signs, including temperature, blood pressure, weight, respirations, pulse, and BMI.
  • Assist providers with examinations, procedures, and other processes related to direct patient care.
  • Collect specimens as directed by the provider and follow appropriate equipment and protocols for collection, handling, testing, identification, storage, and laboratory transportation.
  • Keep patient care areas stocked with unexpired supplies and medications.
  • Prepare patients for scheduled procedures and set up the required instruments and supplies.
  • Use Universal Precautions; sterilize and properly handle and store instruments, equipment, and supplies.
  • Arrange ordered diagnostic and therapeutic services by completing paperwork and scheduling appointments.
  • Maintain accurate patient records of medical treatment.
  • Under direct supervision of a licensed nurse or provider, prepare and administer prescribed vaccines, medications, and controlled substances or narcotics within certified competencies; ask screening questions, identify risks and contraindications, observe responses, and document accordingly.
  • Document and process prescription requests and refills according to provider orders.
  • Perform basic office procedures, examinations, and tests ordered by the provider and within certified competencies, such as EKGs, ear lavage, and vision tests.
  • Provide health care information materials and review them with patients and family members as directed by providers.
  • Track, review, and monitor diagnostic test results under provider direction; relay results and follow-up instructions to patients as directed.
  • Obtain basic health information from patients or family members for review with providers or clinical resource staff, including information used to assess urgency or alternative care venues when access is unavailable.
  • Give patients and family members basic care information according to provider guidelines and instructions.
  • Follow safety regulations, report actual and potential errors and hazardous conditions, identify opportunities to standardize and error-proof processes, and participate in safety education and root cause analyses as required.
  • Maintain policies, procedures, quality assessment, safety, environmental, and infection-control standards, and keep work areas clean as required.
  • Maintain professional growth and development; provide outstanding service, foster teamwork, and practice fiscal responsibility through improvement and innovation.
  • Care for and maintain department or entity equipment and supplies; distribute mail.
  • Enter and retrieve data from computer files using applicable software applications.
  • Attend meetings as required.

Benefits

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy
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