Medical Assistant- Per Diem

GoHealth Urgent Care - UCSF Health•Lake Grove, NY
•Onsite

About The Position

Northwell and GoHealth Urgent Care operate urgent care centers across the New York City, Long Island, and Westchester regions. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role includes patient check-in and registration, interviewing patients, measuring and recording vital signs, and maintaining patient records. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis, and prepares treatment rooms for patient examinations. The position offers an hourly rate of $18.50–$27.25 and monthly incentive pay based on performance metrics.

Requirements

  • High school diploma required.
  • Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
  • Ability to type quickly and basic computer knowledge.
  • Proficiency in Microsoft Word and Excel.
  • Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
  • Exceptional written and verbal communication skills.
  • Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

  • Graduate of a Medical Assisting Program.
  • Phlebotomy experience.
  • EKG experience.
  • Medical Assistant experience.
  • Front Desk experience.

Responsibilities

  • Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for the assigned center.
  • Coordinate referrals from providers to assigned specialists.
  • Answer patients’ questions about their care and keep them informed of their status.
  • Inform technical staff about patient flow.
  • Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
  • Conduct preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to a provider as needed.
  • Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
  • Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
  • Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
  • Maintain medical records and scan charts to patient files.
  • Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
  • Keep the reception area well maintained.
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Perform other duties as assigned.

Benefits

  • Monthly incentive pay based on performance metrics.
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