Medical Assistant

GoHealth Urgent Care - UCSF Health•Fairfax, VA

About The Position

The Medical Assistant supports clinical and front office operations at Inova–GoHealth Urgent Care, working closely with providers to deliver high-quality care, maintain efficient patient flow, and provide a welcoming patient experience. The role includes patient registration, clinical preparation and testing, specimen handling, documentation, exam-room readiness, front desk support, and opening and closing duties. Candidates must be available to work between 8:00 AM and 10:00 PM, on a combination of shifts determined by business needs.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of Medical Assistant experience.
  • Basic Life Support (BLS) certification at time of hire, obtained through the American Heart Association (AHA) or American Red Cross (ARC).
  • Candidates with less than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire. Accepted certifications are CCMA (NHA), CMA (AAMA or CHP), RMA (AMT, AAH or ARMA), NCMA (NCCT), and NRCMA (NAHP).
  • Candidates may be considered without Medical Assistant certification at hire if they have 3 or more years of Medical Assistant experience and at least 1 year of experience in an urgent care, emergency department, or hospital setting.
  • CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
  • Proficiency in Medical Assistant clinical duties.
  • Strong computer skills and the ability to document efficiently.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and within a team environment.
  • Strong written and verbal communication skills.
  • Commitment to respectful, patient-centered care.
  • Availability to work between 8:00 AM and 10:00 PM on shifts based on business needs.

Nice To Haves

  • Graduate of a Medical Assisting program.
  • Experience in urgent care, an emergency department, or a hospital setting.
  • Prior experience with patient registration or front desk responsibilities.
  • An LPN or RN license, EMT or paramedic credential, or CNA credential may be accepted in lieu of Medical Assistant certification.

Responsibilities

  • Register patients and collect demographic, insurance, and eligibility information.
  • Process co-pays and assist with scheduling.
  • Prepare patients for examination by obtaining medical history and documenting it accurately in the medical record.
  • Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
  • Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
  • Draw blood and prepare specimens for laboratory analysis.
  • Prepare, clean, and stock exam rooms and monitor inventory levels.
  • Maintain accurate and timely documentation within the medical record system.
  • Support front desk responsibilities, including phone management and patient communication.
  • Conduct patient follow-up calls as needed.
  • Complete opening and closing duties, including cash handling and end-of-day reconciliation.
  • Perform equipment checks, quality control, and troubleshooting as needed.
  • Follow clinical, safety, and organizational policies and procedures.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employee Assistance Program (EAP) and wellness resources.
  • Paid Time Off (PTO).
  • Monthly performance-based incentive program.
  • Opportunities for career growth and advancement.
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