Unit Coordinator Jobs

About The Position

Requirements

• High school diploma or GED required.
• One to three years of healthcare or clerical experience required.
• Ability to coordinate and work as a team member with various disciplines and departments.
• Ability to communicate effectively with internal and/or external customers on a wide range of issues and initiate follow-up actions.
• Ability to collaborate to accomplish tasks or goals, adapt work practices and procedures, and work efficiently with others to find solutions.
• Ability to prioritize, work independently, and complete tasks in a timely manner.
• Ability to calculate figures and amounts, including dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume.
• Ability to solve technical and practical problems in situations with limited communication, support, information, and access.
• Strong organizational and time-management skills.
• Ability to read, understand, and follow oral and written instructions.
• Basic word-processing, computer input, and retrieval skills, including order entry.
• Ability to use Microsoft Office programs.
• Strong phone etiquette, customer service, and public-relations skills.
• Ability to maintain a positive attitude in a fast-paced environment.
• Basic knowledge of office equipment, including fax machines, copy machines, and scanners.
• Equivalent combinations of relevant education and experience may be substituted as appropriate.

Nice To Haves

• Associate's degree preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Assemble and maintain patient records, file data, and obtain reports and data needed for departmental operations.
• Greet and assist visitors courteously.
• Use clinical and patient information systems to support patient care.
• Coordinate department communications and appropriately accept and screen telephone calls.
• Assist with orientation of new administrative support staff.
• Maintain adequate supplies of current forms, unit supplies, and equipment; troubleshoot and maintain office equipment.
• Assist with scheduling using the Shift Wizard System and with timecards and payroll using Kronos.
• Demonstrate professional business etiquette.
• Relay patient and health care member requests to other members of the unit.
• Respond appropriately to the individual needs of patients and families, considering the age and special characteristics of the patient group served.
• Monitor and respond to the patient call-bell system and follow through on patient and family requests.
• Collaborate with other departments to facilitate admissions, discharges, and transfers.
• Assist the unit RN coordinator in updating Enterprise Visibility (HEV) for appropriate patient bed placements.
• Enter patient charges in Soarian Financials and coordinate with billing for patient billing and charges.
• Perform reception and clerical duties, including answering phones, transcribing physician orders, ordering supplies, and filing.
• Perform environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting.