Health unit coordinator (HUC) - Emergency Department PRN/As Needed

Advocate Health

4d•$20 - $30•Onsite

About The Position

The Health Unit Coordinator (HUC) supports patient care in the Emergency Department by coordinating tests and treatments across departments, facilitating communication, maintaining patient records, and providing administrative support. The role requires working knowledge of diagnostic and treatment services, the Electronic Medical Record (EMR), and other computer systems used to manage patient and unit needs. The coordinator supports patients of all ages and contributes to a positive, harmonious work environment. This is a PRN/as-needed, part-time position with day-shift coverage, including weekends and holidays. Shifts are 12 hours, with listed coverage hours of 7:00 a.m. to 7:30 p.m. No licensure or registration is required. Annual educational requirements for applicable hospital-based certifications must be maintained.

Requirements

High school graduate or equivalent: GED or High School Equivalency Diploma (HSED).
Basic computer skills.
Excellent oral and written communication skills.
Excellent interpersonal skills and ability to adapt to interruptions and changing priorities or workloads.
High level of attention to detail.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
Ability to lift up to 35 pounds occasionally.
Functional vision, hearing, and speech.
Ability to operate all equipment necessary to perform the job.
Personal protective equipment must be worn as necessary when exposed to mechanical, electrical, chemical, radiation, blood, and body-fluid hazards.

Responsibilities

Coordinate tests and treatments with and between departments for patients on nursing units, using knowledge of diagnostic and treatment services to facilitate scheduling.
Facilitate patient-care communications using a multiple-line telephone, unit/site paging, and the hospital information system; screen incoming calls.
Monitor office equipment, troubleshoot minor problems, and arrange repairs for major malfunctions.
Use the EMR and other computer systems to order patient and unit supplies and equipment, and process daily patient charges and related procedures.
Compile chart forms for admissions, transfers, discharges, and expirations; obtain medical-record copies for transfers to nursing homes and other health care facilities.
Verify that medical records contain complete and accurate demographic information, patient identification and registration, and the appropriate level of care.
Establish and maintain positive customer relations and contribute to a harmonious work environment.
Acknowledge requests promptly and courteously, respond to call lights, demonstrate proper telephone etiquette, and foster communication among the health care team.
Demonstrate knowledge and skills for care appropriate to the ages of patients served, including understanding growth and development across the lifespan and responding to age-specific needs in accordance with departmental policies and procedures.
Maintain annual educational requirements for applicable hospital-based certifications.

Benefits

Paid time off programs
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability
Flexible spending accounts for eligible health care and dependent care expenses
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational assistance program
Career development programs
Potential premium pay, incentive pay for select positions, and annual performance-based increases