HUC - UNIT CLERK - EMERGENCY DEPARTMENT

Independence Health System•Mount Pleasant, PA

12d•Onsite

About The Position

The HUC - Unit Clerk works in the Emergency Department and contributes to direct and indirect patient care within hospital policies, procedures, protocols, and standards of care. The role supports patient-care activities, handles physician orders and patient records, communicates with patients and healthcare providers, and helps maintain a safe, clean, well-supplied unit. The position also supports education, quality improvement, regulatory compliance, patient safety, and team operations. The role has no direct supervisory responsibilities but serves as a coach and mentor to other department positions. Scheduling is based on operational need and may involve rotating shifts, standby, and on-call arrangements. Local travel between Independence Health System locations may be expected.

Requirements

High school diploma, GED, or higher level of education.
Act 34 Pennsylvania Criminal Record Check through the Pennsylvania State Police system.
Ability to meet the position's physical and work-environment demands, including rotating shifts and local travel as operationally required.

Nice To Haves

Experience in a healthcare setting.
Knowledge of medical terminology.

Responsibilities

Maintain regular, consistent, on-site, and timely attendance.
Contribute to direct and indirect patient care within hospital policies, procedures, protocols, and standards of care; assist with patient-care needs as directed.
Transcribe and enter physician orders through the order-entry system; promptly notify the RN of stat orders.
Collect, document, and report ongoing patient-care data as directed, and place reports and results on patient records after RN review.
Use appropriate etiquette when answering telephones and intercoms, and take and relay messages promptly and accurately.
Make patient rounds as requested to address patient needs and the physical environment.
Support the development and coordination of educational processes that promote health, self-care, and improved outcomes; obtain resources and report patients' readiness to learn to the RN/LPN.
Maintain collaborative relationships with physicians and other healthcare providers; perform chart-management functions and assist in maintaining appropriate staffing by identifying and contacting replacement staff as needed.
Participate in unit performance-improvement activities, including requested data collection and recommendations for improvement.
Demonstrate leadership, critical thinking, accountability, resourcefulness, and patient advocacy; seek supervisor assistance when appropriate and mentor or precept new hires and students.
Assist in maintaining or decreasing organizational and departmental costs.
Support compliance with state, JCAHO, OSHA, and other regulatory requirements, including continuous survey readiness and infection-control practices.
Ensure sufficient and proper supplies are maintained on the assigned unit.
Promote patient safety by using two forms of identification before patient care, assuming an appropriate team role during codes or mock codes, responding effectively to emergencies and disasters, and helping maintain a safe, clean environment.
Perform other duties as assigned.