Unit Clerk, Emergency Department - Part-Time

Mercyhealth Wisconsin and Illinois•Freeport, IL

About The Position

The Unit Clerk provides administrative support for fast-paced Emergency Department operations. The role processes physician orders, maintains current patient medical records, manages communications, and assists patients, visitors, and clinical staff. It also supports departmental workflow by coordinating supplies and patient charges, responding to phones and call lights, and floating to other units as needed. The Unit Clerk participates in performance improvement activities and is expected to maintain approved CPR or BLS certification within 90 days. This is a part-time position scheduled for two 12-hour shifts per week on variable days. The position has no supervisory responsibilities.

Requirements

Complete a Unit Clerk course or have equivalent on-the-job training.
Obtain approved CPR or BLS certification within 90 days.
Demonstrate problem-solving, technical, interpersonal, motivational, professional, safety, attendance, dependability, and initiative skills as described in the posting.
Computer knowledge is beneficial.

Responsibilities

Process orders accurately and in a timely manner.
Answer telephone calls and call lights appropriately; provide information or relay messages to patients and staff.
Direct visitors to patients’ rooms.
Maintain medical records for current patients.
Process patient charges and order supplies as needed.
Float to various units based on identified need.
Participate in department or unit performance improvement activities.