Health Unit Coordinator - Emergency Department

Fairview Health Services•Maplewood, MN

2d•Onsite

About The Position

Fairview is seeking a Health Unit Coordinator for the Emergency Department at St. John's Hospital in Maplewood, Minnesota. The hospital is a 184-bed facility offering a range of diagnostic and therapeutic services. The Emergency Department has 29 beds and serves patients from pediatric through geriatric age groups. The unit emphasizes teamwork, collaboration, empathy, compassion, and a welcoming atmosphere. This position provides administrative and reception support to patients and the care team, helping maintain an efficient and hospitable unit. The coordinator supports patient care progression, communications, records management, census activities, and technology troubleshooting. For some departments, the role may also support patient registration and insurance verification as appropriate to the site. The role is 0.5 FTE, or 40 hours per two-week pay period, with 8-hour evening shifts, every-other-weekend rotation, and a variable weekday schedule.

Requirements

At least 1 year of office experience.

Nice To Haves

At least 1 year of office experience, preferably in a healthcare setting.
Electronic Health Record knowledge or experience is required/preferred in the posting.
Health Unit Coordinator experience.
Medical terminology knowledge or experience.

Responsibilities

Create a hospitable and efficient atmosphere by providing administrative and reception support to patients and team members.
Maintain patient paper shadow charts in the appropriate order according to hospital and unit policy, and send charts to HIM after discharge.
Monitor and update the patient status board as appropriate, and manage census activities for admissions, arrivals, transfers, and discharges.
Communicate effectively with patients and families, the interdependent care team, and other disciplines regarding patient care.
Support customer service for patients, families, frontline staff, and physicians or licensed independent practitioners.
Support holistic nursing theory based on Watson's theory of caring, the practice standards of the American Holistic Nurses' Association, and the Professional Partnership Model.
Troubleshoot technology concerns on the unit.
Coordinate information to support patient care progression and assemble discharge information for discharges to home or transfers to skilled nursing facilities, transitional care units, and other settings.
Work with clinics, hospitals, and other agencies to obtain patient records needed for ongoing care within Fairview facilities.
Support and help facilitate patient signup for MyChart.
Where applicable, obtain information for patient registration, update demographic and health insurance information, and verify insurance eligibility according to site registration standards.
Maintain knowledge of and comply with relevant laws, regulations, policies, procedures, and standards.
Actively participate in creating and implementing improvements.