Unit Coordinator Jobs

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About The Position

UC Health is hiring a part-time Health Unit Coordinator for the 4th floor Surgical Med Surg unit at West Chester Hospital. Working day shift, the HUC provides clerical support to the clinical team in carrying out the daily functions of patient care. The role transcribes physician orders and maintains patients’ medical records, forms, and documents from admission through discharge. The HUC also serves as a communication link for processing information and requests among patients, staff, visitors, physicians, and other departments or agencies. West Chester Hospital offers a supportive, collaborative team environment and opportunities for growth and development while caring for medically complex patients. The unit sees a wide variety of surgeries, including orthopedic, bariatric, general, trauma, GI, and GU procedures.

Requirements

  • High school diploma or equivalent.
  • One to two years of equivalent customer service experience.
  • Initiative and ability to work with minimal supervision.
  • Excellent written and verbal interpersonal communication skills.
  • Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management.
  • Time-management skills and ability to handle multiple tasks in a demanding environment.
  • BLS certification; if not certified at hire, training can be received during orientation.

Nice To Haves

  • Health Unit Coordinator education from a college or vocational school.
  • Knowledge of medical terminology.

Responsibilities

  • Review physician orders, notify the nurse of STAT orders, enter orders or requisitions, forward them to the appropriate department, document completion, and schedule diagnostic tests.
  • Complete clerical activities related to patient admission, transfer, and discharge.
  • Communicate effectively with healthcare providers and other hospital departments; answer phones using proper etiquette and provide customer service.
  • Enter appropriate information in the electronic communication system, answer patient call lights promptly, page or call appropriate personnel, and notify the appropriate healthcare provider of critical test results.
  • Act as a receptionist and greet and assist patients, visitors, physicians, and staff; serve as a resource for the unit as needed.
  • Handle patient information in accordance with HIPAA.
  • Assemble charts for new admissions, maintain charts during the shift, add reports, facilitate charts to medical records, copy charts as needed, and prepare discharged-patient charts for medical-record pickup.
  • Perform courier duties as directed by the RN.
  • Complete admission, transfer, and discharge log boards and statistical logbooks; assist with unit statistics and Quality Improvement data.
  • Assist with ordering and stocking supplies, equipment, and forms, and with placing patient charges.
  • Help maintain a clean, safe, and organized environment; perform patient-sitter duties as needed and promptly notify the nurse if equipment is unavailable.
  • Demonstrate willingness to work in multiple areas and assist with orienting and mentoring new personnel or volunteers.
  • Complete yearly mandatory unit-specific, hospital, and safety education.

Benefits

  • Medical, dental, and vision insurance
  • Employee-paid short- and long-term disability
  • 401(k)
  • Tuition reimbursement
  • Community discounts

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