Unit Coordinator Jobs

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About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of licensed nursing personnel and provides clinical patient care support under the direction of an RN. The position requires professional communication and a personable, courteous manner when interacting with physicians, patients, families, visitors, and coworkers. The employee supports patient- and family-centered care and may perform phlebotomy, EKG lead placement, and respiratory functions. The role includes transcribing orders and messages, maintaining patient records, managing unit communications, collecting unit data, and assisting with patient admissions, examinations, transfers, and discharges. Clinical support includes measuring and documenting vital signs, intake and output, and other patient needs; collecting specimens; performing point-of-care testing; and supporting mobility, hygiene, comfort, and other care needs. The employee also organizes supplies and equipment, transports patients and materials, follows infection-control and safety requirements, and protects confidential information.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support certification through the American Heart Association.
  • Ability to communicate effectively in verbal and written formats.
  • Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Ability to think critically through complex patient situations, process improvements, and evidence-based practice.
  • Demonstrate initiative, communication, problem-solving, proactive planning, service excellence, organization, flexibility, critical thinking, strong work ethic, interpersonal skills, and teamwork.
  • Maintain confidentiality, follow safety standards, work collaboratively, and provide effective customer service.

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed a Fundamentals of Nursing course at an accredited school of nursing.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
  • Current good standing with a state licensing board, or enrollment in an accredited school of nursing with completion of a Fundamentals of Nursing course; LPNs may apply.

Responsibilities

  • Transcribe and compute physician orders, department orders, and messages accurately; communicate physician orders to the responsible nurse.
  • Assemble, organize, set up, and maintain patient medical records and admission charts; check charts for completeness when patients are discharged or transferred.
  • Handle desk communications promptly, including intercom calls, pages, and routing messages and requests for patient information to the appropriate person or nurse.
  • Collect required unit data and replace forms in patient medical records as needed.
  • Measure and document intake and output, heights, weights, and vital signs.
  • Apply, monitor, and document restraint usage.
  • Collect urine, stool, and sputum specimens; perform and document point-of-care testing.
  • Perform and document patient mobility and exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Organize equipment and supplies; complete bedmaking and unit cleaning assignments.
  • Perform and document perineal care and apply unsterile hot/cold packs or compresses, bandages, and elastic stockings.
  • Safely operate beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, bed scales, and other equipment.
  • Order stock and maintain and enter charged items at the end of the shift according to procedure.
  • Orient new personnel to the desk.
  • Assist with admitting, physical examinations, transferring, and discharging patients.
  • Transport patients, laboratory work, specimens, and blood.
  • Follow universal precautions, infection-control, OSHA, regulatory, facility safety, and other applicable policies and procedures.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
  • Demonstrate professional, courteous, and effective communication with others, including in telephone interactions.
  • Perform other duties as assigned.

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