Health Unit Coordinator, SICU, Jefferson Einstein Hospital, FT Days

Jefferson Health Plans • Philadelphia, PA

2d • Onsite

About The Position

The Health Unit Coordinator performs clerical and administrative duties to support unit operations and patient- and family-centered care. The role supports patient flow by answering calls, organizing information, and assisting with admission, transfer, and discharge processes. The coordinator works collaboratively with clinical staff and other departments to arrange off-unit testing and appointments, and works with unit leadership and supply chain to support inventory needs. The position requires professional, welcoming interactions with patients, families, visitors, and staff.

Requirements

• High school diploma or equivalent.
• One year of related secretarial and computer experience.

Nice To Haves

• Knowledge of medical terminology.
• Data entry experience.

Responsibilities

• Interact with coworkers, visitors, and staff in a manner consistent with Jefferson's values.
• Promote belonging and inclusion and use problem-solving and conflict-resolution skills.
• Interact compassionately and respectfully with patients, families, and designated care partners, honoring their preferences, priorities, needs, and cultural beliefs and values.
• Follow established protocols to minimize risk of harm to patients and others.
• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Maintain regular communication with the Charge Nurse to meet unit needs.
• Monitor the electronic patient bed system for admission and discharge bed flow, assign admissions, complete staffing assignments if needed, and request patient transport as needed, collaborating with the Charge Nurse.
• Coordinate patient appointments and testing within the acute care setting, including transport; may also coordinate discharge appointments.
• Perform clerical functions, including maintaining complete and organized medical records.
• Organize the work environment to support effective and efficient department operations.
• Process medical orders to facilitate implementation of the patient's medical regimen.
• Use information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making.
• Respond actively during unit emergency codes by calling the emergency response dispatcher and helping gather equipment such as an EKG, glucometer, crash cart, and suction equipment.
• Troubleshoot equipment failures, attempting to reset equipment before contacting the appropriate on-call repair team.
• Participate in unit committee meetings in addition to staff meetings.
• Monitor the tube station and appropriately dispense incoming and outgoing items, including medications and cardiac monitor strips.
• Perform other related duties and comply with hospital policies and procedures.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED