About The Position

The Unit Coordinator works under general supervision from the unit manager and/or director, following organizational and unit policies and guidelines. The role provides day-to-day leadership and clinical liaison support for staff, physicians, and management; serves as a role model, mentor, coach, and resource for staff; and helps maintain unit standards and a collaborative team environment. The Unit Coordinator supports managers in attracting, developing, maintaining, and retaining qualified staff, with duties that may include hiring, orientation, performance monitoring and evaluation, problem solving, employee counseling, staffing, payroll, and budgeting. The role also serves as a contact for internal and external customers and helps maintain a safe care environment that supports positive customer service and meets quality standards. The Unit Coordinator implements new processes and monitors existing ones, evaluates care quality and appropriateness, coordinates daily unit operations, and provides guidance and supervision to personnel. This position offers an opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies appropriate to the population served. Unit Coordinators may cover multiple locations across the organization.

Requirements

  • Bachelor's degree in Nursing.
  • At least 2 years of clinical experience.
  • Current Registered Nurse license in good standing with the State of Michigan.
  • Strong leadership, organization, and communication skills.
  • Interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader.
  • Demonstrated problem-solving ability.
  • Ability to work independently, meet deadlines, and demonstrate accountability for assignments.
  • Ability to use software relevant to the job, such as Word, Excel, Access, PowerPoint, and Visio.
  • Ability to organize and analyze data.
  • Fluency in spoken and written English.
  • Ability to interpret regulatory standards and assess their impact on the organization.
  • Department-specific requirements may apply, such as PALS, BLS, or ACLS.
  • For Unit Coordinators in Labor & Delivery and Mother/Baby/Antepartum at BMH and BBC: Electronic Fetal Monitoring Certification through PQF or NCC is required within 6 months of completing intermediate fetal monitoring.

Nice To Haves

  • Master's degree in Nursing.
  • Previous management experience.
  • Formal or informal leadership experience.
  • Advanced Nursing Specific Certification.

Responsibilities

  • Evaluate the quality and appropriateness of care and conduct or facilitate audits for accreditation, regulatory requirements, and organizational standards.
  • Coordinate day-to-day unit operations, including patient placements and staff assignments.
  • Manage staffing and scheduling, adjusting staffing to meet daily needs, coordinating schedules with manager input, supporting budget targets, projecting staffing needs, helping develop staffing plans, approving or denying PTO, and communicating about scheduling requests and issues.
  • Facilitate staff participation in organizational committees and meetings.
  • Serve as a clinical expert and resource, maintain knowledge of guidelines, policies, procedures, and standards, and provide input into them.
  • Mentor staff, promote positive relationships and teamwork, and respond to clinical and service recovery issues.
  • Provide guidance and supervision to personnel accountable to the nurse manager; coach staff, monitor day-to-day performance, and work with the manager on Personal Development Plans.
  • Evaluate personnel performance, collate peer input, communicate performance or behavior concerns to the manager, and participate in employee discipline and evaluation processes as appropriate.
  • Co-facilitate shared governance planning and meetings and mentor the staff chair of shared governance.
  • Facilitate charge nurse and other unit meetings, reporting to the nurse manager.
  • Participate in recruitment, selection, and retention, including assisting the manager with interviews.
  • Support an environment that encourages and values innovation and creativity.
  • For the Pre-Admission Surgery/Endo Screening department, contact patients by phone only.
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