Health Unit Coordinator - Cardiovascular Telemetry Unit

Cleveland Clinic • Cleveland, OH

3d • Onsite

About The Position

The Health Unit Coordinator works on Cleveland Clinic Main Campus’s J51 cardiovascular telemetry unit, a 24-bed unit specializing in post-open heart, surgical, and ventricular assist device patients. The role provides customer service to patients, families, and visitors and uses administrative and clerical skills to support efficient unit operations and patient care. The position works nights from 11:00 p.m. to 7:30 a.m.

Requirements

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training, or equivalent coursework.

Nice To Haves

• College degree.
• Experience with Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Greet, welcome, and orient newly admitted and transferred patients to the unit in person.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers, and discharges.
• Help patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other patient-care documents.
• Perform computer tasks, including updating schedules and managing patient information.
• Assist with unit clerical functions and troubleshoot equipment failures involving the call system, portable phones, WOWs, and other unit devices.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED