Health Unit Coordinator 1 -- Patient AM Admission -- Memorial Hospital

CAMC Health System•Charleston, WV

3d•Onsite

About The Position

Coordinate clerical processes and perform various direct patient care activities, procedures, and other indirect services under the direction of a registered nurse. The position supports patient admissions, transfers, discharges, and deaths; maintains patient medical records; transcribes orders; assists medical and nursing staff with delegated patient care; and helps maintain the unit and its equipment and supplies. The employee must demonstrate competency through initial orientation and ongoing validation to independently perform the duties specified in the job description and unit or department competency checklist. For roles with direct patient contact, the employee must demonstrate developmentally appropriate assessment, treatment, or care based on the patient ages served, including obtaining and interpreting information about patient needs, understanding growth and development, and understanding the range of treatment required. The role also requires maintaining applicable education, providing positive customer service and coworker relations, participating in quality improvement, working cost-effectively, following attendance, scheduling, pay-practice, and organizational policies, and performing related duties as assigned.

Requirements

High school diploma or GED.
Basic knowledge of Med Assist and/or medical terminology.
Basic Life Support certification, required within 30 days of hire.
Demonstrate competency through initial orientation and ongoing competency validation for assigned tasks and duties.
For positions involving direct patient contact, demonstrate the knowledge and skills needed to provide developmentally appropriate care for the patient ages served, including obtaining and interpreting information about patient needs, knowledge of growth and development, and understanding the range of treatment needed.

Responsibilities

Prioritize competing job responsibilities and service requests while demonstrating flexibility and responsiveness to customer needs.
Activate and appropriately respond to urgent and emergent situations, recognizing and prioritizing work processes.
Coordinate clerical processes for timely and efficient interhospital and intrahospital admissions, transfers, discharges, and deaths according to policy.
Maintain patient medical records by thinning, labeling, and providing appropriate documentation forms according to policy.
Legibly and accurately transcribe orders in accordance with policies, procedures, and legal documentation requirements.
Communicate courteously, positively, and effectively using interpersonal skills and available technology.
Maintain confidentiality of patient, staff, unit, and institutional information.
Identify and report actual or potential customer concerns.
Assist with unit maintenance, including ordering and receiving supplies, medications, manuals, and equipment.
Assist with orientation of new staff and serve as a resource to interns, residents, registered nurses, and other health team members regarding computerized clinical-service ordering and medical-record maintenance procedures.
Assist with procedures in accordance with hospital policies, procedures, and regulatory guidelines.
Maintain a neat, clean, safe, and cost-effective patient and unit environment.
Assist medical and nursing staff by providing or assisting with direct patient care, including activities of daily living and assignments delegated by a registered nurse.
Maintain and perform applicable functions with equipment used in the work area.
Monitor, analyze, and interpret rhythms and arrhythmias accurately.
Document and communicate rhythm interpretation appropriately.
Maintain and document all applicable required education.
Demonstrate positive customer service and coworker relations and comply with the organization's attendance policy.
Participate in departmental and institutional continuous quality improvement activities and perform work cost-effectively.
Follow departmental pay practices and scheduling policies, including overtime, various shift work, and on-call situations.
Perform work in alignment with the organization's mission and strategic plan and follow applicable organizational and departmental policies and procedures.
Perform related duties as assigned.