Health Unit Coordinator 1 -- 5 South -- Memorial Hospital

CAMC Health System•Charleston, WV

2d•Onsite

About The Position

Coordinate clerical processes and perform various direct patient care activities, procedures, and other indirect services under the direction of a registered nurse. The position supports patient admissions, transfers, discharges, and deaths; maintains medical records; transcribes orders; assists with patient care and unit operations; and monitors and communicates cardiac rhythms. Work is performed in accordance with hospital policies, procedures, and regulatory guidelines. The employee must demonstrate the knowledge and skills needed to provide developmentally appropriate care for the patient ages identified by the department, including obtaining and interpreting information about patient needs, understanding growth and development, and recognizing the range of treatment required. Competency is established through initial orientation and ongoing validation for tasks and duties specified in the job description and unit or department competency checklist. The role also requires maintaining required education, providing positive customer service and coworker relations, following attendance and scheduling policies, participating in continuous quality improvement, working cost-effectively, and following organizational and departmental policies and procedures. Other related duties may be assigned.

Requirements

High school diploma or GED.
Basic knowledge of Med Assist and/or medical terminology.
Basic Life Support certification, required within 30 days of hire.
Demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment, or care for the patient ages identified by the department.
Complete initial orientation and ongoing competency validation to independently perform assigned tasks and duties.
Comply with attendance, scheduling, and departmental policies, including applicable overtime, various shift work, and on-call situations.

Responsibilities

Prioritize competing responsibilities and service requests while demonstrating flexibility and responding to customer needs.
Activate and respond appropriately to urgent and emergent situations, and recognize and prioritize work categories.
Coordinate clerical processes for interhospital and intrahospital admissions, transfers, discharges, and deaths in a timely manner and according to policy.
Maintain patient medical records, including thinning, labeling, and providing appropriate documentation forms according to policy.
Accurately and legibly transcribe orders using knowledge of policies, procedures, and legal documentation requirements.
Communicate courteously and effectively using interpersonal skills and available technology.
Maintain confidentiality of patient, staff, unit, and institutional information.
Identify and report actual or potential customer concerns.
Assist with unit maintenance, including ordering and receiving supplies, medications, manuals, and equipment.
Assist in orienting new staff and serve as a resource to interns, residents, registered nurses, and other health team members on computerized clinical-service ordering and medical-record maintenance procedures.
Assist with procedures in accordance with hospital policies, procedures, and regulatory guidelines.
Maintain a neat, clean, safe, and cost-effective patient and unit environment.
Assist medical and nursing staff with direct patient care, activities of daily living, and daily assignments delegated by a registered nurse.
Maintain and perform applicable functions with equipment used in the work area.
Monitor, analyze, and interpret rhythms and arrhythmias accurately, and document and communicate interpretations appropriately.
Maintain and document required education; demonstrate positive customer service and coworker relations; comply with attendance and scheduling policies, including applicable overtime, shift work, and on-call requirements; participate in quality improvement; work cost-effectively; and follow organizational and departmental policies.